Accounts are phished not hacked.

You gave away all your account details.

The account name, the password and the KEY to the door, the Steam Guard Mobile code giving them access to the account.

How? by either logging into a known scam site or any off steam item sell sites, fake steam log-in websites, or by tailored malware on your PC, the vote for my team scam, you have a pending ban scam on Discord, free knife click the link etc.

How does Steam (a program) know it is not you when all the account details are correct? It doesn't, therefore any action taken on your account is seen as you doing said actions.

The alternative is not plausible:

1) Someone would have to "GUESS" your account name from "millions of possible combinations".

2) Next they would have to "GUESS" your password from "millions of possible combinations" and then match it to your account name with "millions of possible combinations".

3) And finally they would have to "GUESS" the Steam Guard Mobile code "which changes every 30 seconds" to match both your account name and password to then have access your account.

Your account was phished / hijacked. Follow steps 1- 8 to secure your account:

1. Scan for malware https://www.malwarebytes.com/

2. Check that the email and phone number on the Steam account are still yours.

3. Deauthorize all other devices https://steamhost.cn/twofactor/manage

4. Change passwords from a trusted/clean device.

5. Generate new backup codes for your Mobile App https://steamhost.cn/twofactor/manage

6. Revoke the API key https://steamhost.cn/steamcommunity_com/dev/apikey (there should be nothing in the APIKEY)

7. Make sure your steam recovery email account is secure and still accessible.

8. Do a PW reset to recover any steam points spent in last 14 days.

Steam will NOT return lost funds or Items.

Because you were phished on your computer. They grabbed the session token from that 30 second 2fa code, along with your login info. that is the only way. with all 3 parts of the key, they could use that at any time to log in as you, since they had the 2fa session token code, steam thinks it is you.

The only way to get all 3 parts of the key is from your computer, you were phished.

https://steamhost.cn/help_steampowered_com/en/wizard/HelpWithAccount

To begin a account recovery (Lost / Stolen) Follow these steps:

https://steamhost.cn/steamcommunity_com/discussions/forum/7/601905007519865294/?tscn=1747857836

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1. Steam Agent -- no such thing exists. Valve will not contact you outside of a yellow/red notification bar in your Steam client. The only exception is when they are emailing multiple people about a very specific issue. Valve will never contact you through Discord, Twitter, Facebook, Steam Chat, etc.

2. Steam needs to verify that I am the owner of my account. -- When Steam support needs to do that, it will be in direct response to a question you have sent them or as asked for via a red notification in your Steam client, and they will tell you specifically what they need to prove ownership.

3. I asked for a legit proof so I received e-mail with some issue number. -- Steam support will not email you when asking for proof of ownership. This is done entirely via the ticket system.

4. I was told that I need to accept all my cs2 items trade to a temporary account. -- Valve will never ask you to do this. This is a classic trading bot scam. These items are lost forever. Steam support will not return them.

5. I was told my items would return by Thursday, 05.06 -- Again, classic scam. You were given a date so they had more time to get away with it.

6. Yesterday I wrote to Steam support and I see now, that my Question was closed with no answer. -- This is an indicator that the person who scammed has direct access to your account.

hay que tener mucho cuidado