How do i know if a real Steam admin is contacting me?

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Noodle Sniffer 23 Aug @ 8:51am

The text is like in squares, and he wants to do a trade with my friend where i give all my items. He blocked all my friend from my account. PLEASE HELP I'M SCARED, IDK WHAT TO DO

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Showing 1-15 of 34 comments

Zarineth 23 Aug @ 8:59am

DON'T DO IT it's a SCAM! The guy on your friend list is NOT a Valve employee!!

Originally posted by Aluvard:
Hijacked. Malware or phishing.

Follow steps 1-6 to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://steamhost.cn/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://steamhost.cn/twofactor/manage
6. Revoke the API key https://steamhost.cn/steamcommunity_com/dev/apikey (there should be nothing in the APIKEY)

Regarding items:
https://steamhost.cn/help_steampowered_com/faqs/view/3B6E-B322-2400-8D24

Last edited by Zarineth; 23 Aug @ 9:01am

Noodle Sniffer 23 Aug @ 9:09am

I don't understand nº2

TheStoryteller01 23 Aug @ 9:21am

Originally posted by Noodle Sniffer:
How do i know if a real Steam admin is contacting me?

Thats easy.

They simply almost never do.

99.999999% of contact is made through that "Community Messages" link below the "Post History" link.

Last edited by TheStoryteller01; 23 Aug @ 9:22am

Zarineth 23 Aug @ 9:23am

Originally posted by Noodle Sniffer:
I don't understand nº2

They have access to your account. 2nd point makes sure, that they didn't change your email address or phone number.

Tito Shivan 23 Aug @ 9:31am

Originally posted by Noodle:

How do i know if a real Steam admin is contacting me?

They don't. All official Steam communications are made through the Steam Client.

Last edited by Tito Shivan; 23 Aug @ 9:31am

Noodle Sniffer 23 Aug @ 9:34am

Even if they are saying that people reported me or accusing me of being a scammer?

J4MESOX4D 23 Aug @ 9:35am

Originally posted by Noodle Sniffer:
Even if they are saying that people reported me or accusing me of being a scammer?

There are no admins on Steam. Read here https://steamhost.cn/help_steampowered_com/en/faqs/view/3195-9FFB-BA06-F25B

Lilim 23 Aug @ 9:37am

Originally posted by Noodle Sniffer:
Even if they are saying that people reported me or accusing me of being a scammer?

Stop talking to the scammer!

This guy is not a real Steam employee. Block that guy and secure your account!

Noodle Sniffer 23 Aug @ 9:39am

This helps a lot but, he blocked all my friends and deleted my pfp. How can a scammer do this?

J4MESOX4D 23 Aug @ 9:40am

Originally posted by Noodle Sniffer:
This helps a lot but, he blocked all my friends and deleted my pfp. How can a scammer do this?

Because they have control of your account meaning you MUST complete ALL the steps provided in the first response and stop giving away your credentials.

#10

Lilim 23 Aug @ 9:40am

Originally posted by Noodle Sniffer:
This helps a lot but, he blocked all my friends and deleted my pfp. How can a scammer do this?

This scammer has access to your account.

Have you already secured your account (see post #1)?

#11

Lithurge 23 Aug @ 9:41am

Originally posted by Noodle Sniffer:
This helps a lot but, he blocked all my friends and deleted my pfp. How can a scammer do this?

Because you gave them your login details e.g. by logging into a skin trading site. This means they could login to your account and do what they did.

#12

Noodle Sniffer 23 Aug @ 9:41am

I dont understand the last step, the "api"

#13

Lilim 23 Aug @ 9:42am

Originally posted by Lithurge:
Because you gave them your login details e.g. by logging into a skin trading site. This means they could login to your account and do what they did.

OP has indeed a scam site in their name history