ERRORIUS VAC BAN :(
A few weeks ago, Russian hackers broke into my account and changed my name and profile picture. They also sold all my skins. I want to make it clear that it was a mistaken ban since I didn't own the account at the time they were using cheats on it. I'm really desperate to get it back since I finally have a PC so I can play CS: GO again, and I can't because of the VACBAN. I had paid for PRIME, and I wouldn't want to lose it, along with my progress and my service rewards.
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Showing 1-12 of 12 comments
1 game ban on record | Info
7 day(s) since last ban

VAC ban?

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No.

The account has a GAME ban.

Try looking at your profile. That's what matters. What it says in game does not matter at all.

Game bans have nothing to do with VAC or this forum.


Users are responsible for the security of the account and all activity on the account.



I was not using my account when it was game banned. Can the ban be removed?
No. Regardless of who was using the account at the time the ban was issued, game bans are permanent and are not removed.


You are responsible for the confidentiality of your login and password and for the security of your computer system. Valve is not responsible for the use of your password and Account or for all of the communication and activity on Steam that results from use of your login name and password by you, or by any person to whom you may have intentionally or by negligence disclosed your login and/or password in violation of this confidentiality provision.

https://steamhost.cn/subscriber_agreement/



Reasons are listed below. Be sure to read EVERYTHING....even the information contained within the link. THERE ARE SEVERAL OTHER REASONS BESIDES CHEATING.

Bans are delayed from the time of the detection to the time that the ban is actually applied. What you were doing when the ban was applied, is irrelevant.

The ban is permanent.

It will not be removed.

Counter-Strike 2 game bans are permanent, non-negotiable, and cannot be removed by Steam Support.

Can I appeal my game ban?
No. Game bans cannot be appealed and are not removed from accounts.

Why are game bans issued?
Game bans in Counter-Strike 2 are issued when a player attempts to circumvent or interfere with game systems to the detriment of others.

Examples include: <<<<-------
Cheating.
Manipulation of matchmaking rank by deranking or falsely increasing your Skill Group or Counter-Strike Rating.
Botting and/or automation.
Intentionally interfering with the normal operation of game servers or other players.

Game Bans for all of the above are not removed by Steam Support.

https://steamhost.cn/help_steampowered_com/en/faqs/view/4E54-0B96-D0A4-1557

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Also, you have the account. You used it to make this topic.
Also, stop using Spacewar. It's worse than any type of ban.

https://steamhost.cn/help_steampowered_com/en/faqs/view/4F62-35F9-F395-5C23
sanes 28 May @ 6:09pm 
Of course I have the account, brother, I was able to recover it. If you don't have information about changes to my account, you have no reason to say anything against me. Anyway, thanks for a solid response. I just wanted to know if I could recover some of the money invested in the account since I PAID FOR PRIME. Thanks for your time.
Originally posted by sanes:
Of course I have the account, brother, I was able to recover it. If you don't have information about changes to my account, you have no reason to say anything against me. Anyway, thanks for a solid response. I just wanted to know if I could recover some of the money invested in the account since I PAID FOR PRIME. Thanks for your time.
You can't and you ought to know by reading the store page that Prime is not eligible for refunds.

Buy Prime Status Upgrade

https://steamhost.cn/app/730/CounterStrike_2/


This product is not eligible for refund. Learn more

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Last edited by C²C^Guyver |NZB|; 28 May @ 6:13pm
Originally posted by sanes:
Of course I have the account, brother, I was able to recover it. If you don't have information about changes to my account, you have no reason to say anything against me. Anyway, thanks for a solid response. I just wanted to know if I could recover some of the money invested in the account since I PAID FOR PRIME. Thanks for your time.

You're on a public user forum, if you don't like the answers given to you then don't post.

And no, Valve/Steam doesn't do any item or money recovery.. The only thing that you can recover upon having your account highjacked is just the account and nothing else, support also says this to you whenever you are submitting a actual support ticket.
....and buying Prime doesn't shield any account from punishment if it is used to cheat or break other rules.
Originally posted by sanes:
I just wanted to know if I could recover some of the money invested in the account since I PAID FOR PRIME. Thanks for your time.
You want to be refunded for something that is non refundable yet you have no issue committing piracy?
sanes 29 May @ 2:14am 
At no time did I complain about the answers, I never used cheat, that's all I said.
Originally posted by sanes:
At no time did I complain about the answers, I never used cheat, that's all I said.
Arrrrgh
Originally posted by sanes:
A few weeks ago, Russian hackers broke into my account and changed my name and profile picture. They also sold all my skins. I want to make it clear that it was a mistaken ban since I didn't own the account at the time they were using cheats on it. I'm really desperate to get it back since I finally have a PC so I can play CS: GO again, and I can't because of the VACBAN. I had paid for PRIME, and I wouldn't want to lose it, along with my progress and my service rewards.


Originally posted by sanes:
Of course I have the account, brother, I was able to recover it. If you don't have information about changes to my account, you have no reason to say anything against me. Anyway, thanks for a solid response. I just wanted to know if I could recover some of the money invested in the account since I PAID FOR PRIME. Thanks for your time.


Originally posted by sanes:
At no time did I complain about the answers, I never used cheat, that's all I said.
1 game ban on record | Info
7 day(s) since last ban

doesn't matter what story you post here, this is a community only forum and not an appeal forum. Gamebans for CS2 is permanent and cannot be appealed. That is something what you would have seen if you clicked on the "info" button next to your ban on your profile.

gameban cs2 - https://steamhost.cn/help_steampowered_com/en/faqs/view/4E54-0B96-D0A4-1557

Can I appeal my game ban?
No. Game bans cannot be appealed and are not removed from accounts.

I was not using my account when it was game banned. Can the ban be removed?
No. Regardless of who was using the account at the time the ban was issued, game bans are permanent and are not removed.
Originally posted by sanes:
At no time did I complain about the answers, I never used cheat, that's all I said.

"If you don't have information about changes to my account, you have no reason to say anything against me"

These are your words, but ok..
cool story bro, but you were not hacked, you were hijacked. you were careless with your account info. seeing you got spacewar, im not surprised you got hijacked. you are responsible for keeping your account secure, not steam...
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