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Thank you for reaching out to us.
We understand your concern regarding the recent VAC ban on your Steam account. Please know that we appreciate your commitment to fair play and your desire to clarify the circumstances surrounding this issue.
However, we must inform you that VAC (Valve Anti-Cheat) bans are permanent, non-negotiable, and cannot be reviewed or lifted under any circumstances. This policy is in place to ensure the integrity and security of the Steam platform and its multiplayer environments.
VAC is an automated system designed to detect cheats with a high degree of accuracy. When a VAC ban is issued, it is the result of conclusive evidence that the account in question was running cheat software while connected to a VAC-secured server. As such, we are unable to provide further details about the specific detection or trigger involved.
We understand that this may not be the outcome you were hoping for, but please be advised that Steam Support is unable to make exceptions to this policy.
If you have any further questions about Steam policies or account security, we would be happy to assist.
Thank you for your understanding.
Best regards,
(NOT) Steam Support
It's also not very smart to post your problem in the user-only VAC forum, especially revealing your account login name.