No ban on the account... What are you on about?

You're not complaining to anyone about anything here.

1. You don't have a ban, neither a game ban nor a VAC ban.
2. There's no support in the VAC forum, just regular users.
3. If you received a message in-game that contains the word VAC, read it carefully before posting something like that out of anger.

this is a user forum. no unban here.

also your account is not banned.

Originally posted by geungay:

I honestly can’t ♥♥♥♥♥♥♥ believe I have to write this, because this whole situation is absolutely ♥♥♥♥♥♥♥ ridiculous.
I’ve been playing Counter-Strike since July 7th, 2020, and I even went Prime on April 30th, 2023.
Over the years, I’ve supported this game with my time and money — I’ve spent ₩51,966.71 (~$40 USD) on skins, stickers, and music kits, and that doesn’t even include all the ♥♥♥♥♥♥♥ money I wasted on cases and keys.
And now, after all that, you’re telling me I’m a cheater? Are you ♥♥♥♥♥♥♥ serious? What the actual ♥♥♥♥?

Let me make this crystal clear — I have NEVER used cheats, hacks, exploits, or any shady third-party ♥♥♥♥♥♥♥♥.
The ONLY thing I did before this ban was change my in-game crosshair to a bigger cross shape for better visibility.
It was a basic in-game setting, for ♥♥♥♥’s sake. No hacks, no scripts, no sneaky ♥♥♥♥ — just a legit change in the settings menu.

This whole thing feels like a slap in the ♥♥♥♥♥♥♥ face.
It’s insulting and downright infuriating to be treated like some low-life piece of ♥♥♥♥ cheater when I’ve always played fair, respected the rules, and supported Counter-Strike for years.
It’s ♥♥♥♥♥♥♥ demoralizing, and honestly, it makes me question why I ever trusted this broken-ass system in the first place.

I demand that you actually take the time to investigate my account and recent gameplay logs.
If you do your ♥♥♥♥♥♥♥ job properly, you’ll see there’s zero evidence of cheating or VAC-prohibited behavior.
This ban is complete ♥♥♥♥♥♥♥♥, and it needs to be ♥♥♥♥♥♥♥ fixed.

Do the right thing. Remove this ban and let me get back to enjoying the game I’ve supported for years.

You aren't banned, you getting phished?

geungay, if someone contacted you claiming to be a steam/valve/vac admin, don't fall for it, it's BS. Secure your account.

Bro, you got no ban. What the hell you on about.

Sir, this is a Wendy's...

Let me get another thing clear NO ONE CARES how long you played the game or if you spent money on it and yes that includes STEAM/Valve

And as others pointed out Valve would never reach out to you if that's the case, but I rend to some error or cooldown

Originally posted by geungay:

I honestly can’t ♥♥♥♥♥♥♥ believe I have to write this, because this whole situation is absolutely ♥♥♥♥♥♥♥ ridiculous.
I’ve been playing Counter-Strike since July 7th, 2020, and I even went Prime on April 30th, 2023.
Over the years, I’ve supported this game with my time and money — I’ve spent ₩51,966.71 (~$40 USD) on skins, stickers, and music kits, and that doesn’t even include all the ♥♥♥♥♥♥♥ money I wasted on cases and keys.
And now, after all that, you’re telling me I’m a cheater? Are you ♥♥♥♥♥♥♥ serious? What the actual ♥♥♥♥?

Let me make this crystal clear — I have NEVER used cheats, hacks, exploits, or any shady third-party ♥♥♥♥♥♥♥♥.
The ONLY thing I did before this ban was change my in-game crosshair to a bigger cross shape for better visibility.
It was a basic in-game setting, for ♥♥♥♥’s sake. No hacks, no scripts, no sneaky ♥♥♥♥ — just a legit change in the settings menu.

This whole thing feels like a slap in the ♥♥♥♥♥♥♥ face.
It’s insulting and downright infuriating to be treated like some low-life piece of ♥♥♥♥ cheater when I’ve always played fair, respected the rules, and supported Counter-Strike for years.
It’s ♥♥♥♥♥♥♥ demoralizing, and honestly, it makes me question why I ever trusted this broken-ass system in the first place.

I demand that you actually take the time to investigate my account and recent gameplay logs.
If you do your ♥♥♥♥♥♥♥ job properly, you’ll see there’s zero evidence of cheating or VAC-prohibited behavior.
This ban is complete ♥♥♥♥♥♥♥♥, and it needs to be ♥♥♥♥♥♥♥ fixed.

Do the right thing. Remove this ban and let me get back to enjoying the game I’ve supported for years.

No, what's ridiculous is that you wrote all that but didn't bother reading the entire message you received.