Never used cheats but got banned
On August 10-11, my Steam account was stolen - Steam can confirm this. I can also forward messages. I only got access back on the 12th.

Since then, I have not played Rust at all, I have not even launched the game, I got a ban on the 13th and a second permanent ban also on the 13th - although I:
1. Never used cheats anywhere - it is clear that you may not take my word for it, but you can look at the logs and IP addresses
2. If the ban was on the 13th, then I did not log into the game on either the 12th or 13th - it is unclear why they even gave it to me.

I ask you to look into the situation in detail and remove or revoke all blocking. Otherwise, I can provide all the evidence for this that you may need from my side.
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1 game ban on record | Info
2 day(s) since last ban

?

The account has a GAME ban.

Try looking at your profile. That's what matters. What it says in game does not matter at all.

Game bans have nothing to do with VAC or this forum.

Users are responsible for the security of the account and all activity on the account.

Bans are delayed from the time of the detection to the time that the ban is actually applied. What you were doing when the ban was applied, is irrelevant.

Be sure to read EVERYTHING....even the information contained within the links. THERE ARE SEVERAL OTHER REASONS BESIDES CHEATING.

The ban is permanent.

It will not be removed.

Can you tell me why I was game banned?
No. We do not disclose the reason for your game ban.

Whether you were using cheat software, automating matchmaking, or abusing matchmaking the reason a game ban was issued is not shared with users.

Can I appeal my game ban?
No. Game bans cannot be appealed and are not removed from accounts.

Counter-Strike 2 game bans are permanent, non-negotiable, and cannot be removed by Steam Support.

It does not matter who used the account.

I was not using my account when it was game banned. Can the ban be removed?
No. Regardless of who was using the account at the time the ban was issued, game bans are permanent and are not removed.

Why are game bans issued?
Game bans in Counter-Strike 2 are issued when a player attempts to circumvent or interfere with game systems to the detriment of others.

Examples include: <<<<-------
Cheating.
Manipulation of matchmaking rank by deranking or falsely increasing your Skill Group or Counter-Strike Rating.
Botting and/or automation.
Intentionally interfering with the normal operation of game servers or other players.

Game Bans for all of the above are not removed by Steam Support.

https://steamhost.cn/help_steampowered_com/en/faqs/view/4E54-0B96-D0A4-1557




https://steamhost.cn/help_steampowered_com/en/faqs/view/46DB-4CEC-F7E9-49E5

The duration of the game ban is determined by the developer. Only permanent game bans are displayed on the user’s profile. Temporary game bans, or suspensions, are not displayed.


1 game ban on record | Info
37 day(s) since last ban

?

?

You are responsible for the confidentiality of your login and password and for the security of your computer system. Valve is not responsible for the use of your password and Account or for all of the communication and activity on Steam that results from use of your login name and password by you, or by any person to whom you may have intentionally or by negligence disclosed your login and/or password in violation of this confidentiality provision.

https://steamhost.cn/subscriber_agreement/
Originally posted by Han Solo:
On August 10-11, my Steam account was stolen - Steam can confirm this. I can also forward messages. I only got access back on the 12th.

Since then, I have not played Rust at all, I have not even launched the game, I got a ban on the 13th and a second permanent ban also on the 13th - although I:
1. Never used cheats anywhere - it is clear that you may not take my word for it, but you can look at the logs and IP addresses
2. If the ban was on the 13th, then I did not log into the game on either the 12th or 13th - it is unclear why they even gave it to me.

I ask you to look into the situation in detail and remove or revoke all blocking. Otherwise, I can provide all the evidence for this that you may need from my side.

1 game ban on record | Info
2 day(s) since last ban

this is a community only forum and not an appeal forum. Rust devs are very anti cheating and bans are delayed on purpose.

gameban by developer - https://steamhost.cn/help_steampowered_com/en/faqs/view/46DB-4CEC-F7E9-49E5
Dinonoms 13 Aug @ 6:41am 
You have a game ban. So you are in the wrong discussion. What it says in-game doesn't matter.

If the ban is for Counter Strike, be aware that a game ban can also be issued for toxic behaviour, manipulating the matchmaking or otherwise disrupting the game.

There is no Valve Support here, this is just a user-only discussion.

The ban is permanent and will never be lifted.
Originally posted by Han Solo:
On August 10-11, my Steam account was stolen - Steam can confirm this. I can also forward messages. I only got access back on the 12th.

Since then, I have not played Rust at all, I have not even launched the game, I got a ban on the 13th and a second permanent ban also on the 13th - although I:
1. Never used cheats anywhere - it is clear that you may not take my word for it, but you can look at the logs and IP addresses
2. If the ban was on the 13th, then I did not log into the game on either the 12th or 13th - it is unclear why they even gave it to me.

I ask you to look into the situation in detail and remove or revoke all blocking. Otherwise, I can provide all the evidence for this that you may need from my side.

Fire up vpn
Cheat
Claims was "hacked"

It is a tried and failed method.
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