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Kako 24 Apr, 2016 @ 2:08am
Didn't receive credits for FilesFetcher
Hi,

I completed FilesFetcher offer and didn't receive my credits. Payment confirmation: FILESFETCHER.COM~~SAO PAULO~0131120000 076

Also, I cancelled my account after being charged the money, and I want my 1344 credits. Thanks.

Payment details: Marcos Kako.

Email of the account that I cancelled: kokolojohn9@gmail.com

Thanks, I want my credits.
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Avidbrandy 24 Apr, 2016 @ 3:00am 
Originally posted by FAQ:

4. I finished an offer and it didn't pay me the credits!

Credits earned through completing offers are not managed by us. If you didn't get anything, neither did we. Make sure an offer has been fully completed per our partner's instructions, and that the offer was valid for your area. Our ad partners do a good job of correctly processing credits.

Page 1, 2, and 3, all have ways to contact the company if you did not receive credits for an offer. It is located on the /earn page near the top-right. Check on the page under 'Support' or 'My Credits'

A customer recently contacted support for one of the offer sites and received a list of reasons accounts may not receive credit.[gyazo.com]
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Date Posted: 24 Apr, 2016 @ 2:08am
Posts: 1