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All Discussions > Bug Reports > Topic Details
brikir 7 May, 2018 @ 11:03pm
Valve Hardware Survey detects wrong Monitor Refresh Rate
ISSUE:
The Valve Hardware Survey always detects my "Monitor Refresh Rate" as 60 hz. I have two monitors, one of them is 144 hz and the other is 60 hz. It seems to be gathering wrong, or incomplete, data.

OS: Windows 10

STEPS
Run Valve Hardware Survey

RESULTS
It collects the wrong data and says my hz is 60.

EXPECTED
(1) It should collect data on my main, primary monitor and say 144 hz, or (2) both of them and say (144 hz on primary monitor and 60 hz on secondary monitor).
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Soeh 1 Jul @ 5:15pm 
Just happened to me. 3 displays, display 1 is 300hz, Steam decided I game on a 59hz display somehow. Because you know, I only use my 300hz display for Outlook & Excel. Simply assuming that the display with the highest refresh rate is being used for gaming just isn't a safe bet at all. Def go with any 59hz-or-lower displays you detect, Steam.

It's been 7 years, so I think it counts as an intended feature at this point.
Last edited by Soeh; 1 Jul @ 5:17pm
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All Discussions > Bug Reports > Topic Details
Date Posted: 7 May, 2018 @ 11:03pm
Posts: 1
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