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8 January, 2013
All Discussions > Bug Reports > Topic Details
Error 25
Recently whenever I try to upload an image, or short video in Steam Chat, I get "error 25" and cannot upload anything to my friends or group chat.

In the past I have been able to without issue, but this past week it fails 100% of the time and
I get this error.

I have found no solution online to help.

Please Advise.


The above text is my original report to Steam Support.
And after reaching out to Steam directly, they gave me this response via Email :


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"Thank you for contacting Steam Support and providing us with a screenshot.

We understand the situation that you are in.

We're still collecting bug reports as we resolve any outstanding issues with Steam Chat.

If you are able to reproduce this issue, please create a report in the official Steam Chat Discussions with a brief description, the steps that can be taken to reproduce it, as well as any other information that seems relevant.

We really appreciate your feedback and help with this process."


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I guess Ive been redirected here then?
So here we go again ;

When using Steam Chat with a single Friend or Group Chat, whenever I try to upload a screenshot and/or video clip, 100% of the time I get "Steam Error 25" and I cannot upload said image/video.

I click the "paperclip" icon (called "send special") in the bottom Right Corner of the Chat window, and then choose an image/video to upload. When I press "send" I get "Error 25" and it fails to send.

Alternatively, if I drag and drop an image/video directly from my Folders into the Steam Chat window, I still get "Error 25".

I can reproduce "Error 25" 100% of the time I try to upload an image/video in Steam Chat.




Thanks for your time.
All Discussions > Bug Reports > Topic Details