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Thanks everyone for powering through the datacenter issues. I am pleased at how fast they were able to move us and I am glad they offered the option to go to what they explained is a "better machine". This is what the CEO of the company wrote me:
Why is my game server being transferred?
Hardware issue. Upgrading to higher performance machine (SSD, DDoS protection) Requires IP:Port change.
Little roll back. You guys might want to log in asap
or how much take?
Had a bit of trouble trying to connect to it. Your group advert "Join IP: 167.114.102.163:17015 " is incorrect, does not work on Steam Server Favorites... if you add one to the port, like so: "Join IP: 167.114.102.163:17016" then it works. It may be affecting some folks who wish to join but don't use Discord.
When will this maintenance begin? Shortly after 1:30AM PST on October 21th (late tonight)
How long will this maintenance last? Roughly 30 minutes to 1 hour
What is the reason for the maintenance? We are performing several crucial updates to our Windows machines
https://steamhost.cn/app/512540/?snr=1_7_7_weeklongdeals_150_1
From Support:
The reason you are seeing "Unknown" status in your game server panel is due to unexpected maintenance on the server that your game server is located on. We are currently working to resolve this issue and your game server should be online shortly.
----- From Website posted 2 days ago.
""Still a bit of instability that is at the datacenter end (power tripped on 2 servers this time instead of all of the affected machines), they might have to move one or two of those machines around to balance power.
Frustrating, but our hands are tied until things smooth out. Servers back online now. I will try to bring them back online as soon as possible if they trip power again.""