Coming from someone that used to run a community and ran several different gaming servers/website/ts3 etc. A lot of times I see people complaining about the time periods that their tickets are not being answered within so many hours. First of I want to say the support is not paid, they do it because they enjoy the game as well as helping others in the community. They all have lives outside of this website so just because your ticket isn't being answered in the time frame you feel adequate, remember they could be and are most likely working on something more important like the website and possible crashes, new ideas, etc. A lot of people send in tickets for small petty things about other users making rude comments in their trades which I understand is not tolerated, and you get frustrated because you feel like it was not handled fast enough, well look at the bigger picture as I stated earlier they were and are probably dealing with a scammer is something else that is more extensive then what your ticket was about. So instead of posting all the bashing about how they don't answer your tickets fast enough.....you have an awesome site to benefit you and your trading. They just can't take on a ton of admins without really getting know them and understanding what their motive behind becoming an admin is. A lot of people also don't understand there age limit requirement, but I do from helping to run a community, yes there are some very mature teenagers however they also know that with that school, extra curricular activities, etc. may prevent them from having a lot of time but also not being able to deal with some users when they are heated and getting cussed out etc, and how they would react. There are a lot of reasons for the age limit requirement. Hope this gives an outside perspective. If anyone has any questions I don't mind answering. Remember support the admins on here they are doing a great job and continue to add new features etc, and be patient they will get with you when they can. Have a great day/night!!!!!