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Cerdur 3 Oct, 2014 @ 3:33am
Question about support tickets
So I submitted a support ticket about somebody listing items that weren't for sale and the support ticket state was changed from open to closed. Does this mean the problem was solved? Was it ignored? :balloonicorn:
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Nooge 3 Oct, 2014 @ 3:35am 
You can always check if the reported trade was closed by clicking the trade number in the top left of the ticket.
Last edited by Nooge; 3 Oct, 2014 @ 3:39am
#1
Cerdur 3 Oct, 2014 @ 3:37am 
Originally posted by Nooge:
You can always check if the reported trade was closed by clicking the trade number in the top left of the ticket.

Ah thanks, I guess it wasn't closed even though he wasn't selling what was listed :P
#2
Blue Screen of Death 3 Oct, 2014 @ 6:24am 
You should have file a ticket on the trade itself instead of filing a support ticket.
#3
Cerdur 3 Oct, 2014 @ 6:31am 
Originally posted by Blue Screen of Dea†h:
You should have file a ticket on the trade itself instead of filing a support ticket.

I did, I just called it a support ticket because I didn't know what else to call it :P
#4
Blue Screen of Death 3 Oct, 2014 @ 6:36am 
What item were you after, exactly?
#5
Cerdur 3 Oct, 2014 @ 6:41am 
Originally posted by Blue Screen of Dea†h:
What item were you after, exactly?

Well, I was looking for strange tomislavs and stumbled upon this guys trade where he had a large variety of stranges, killstreak, specialized and proffessional killstreaks as well as halloween spell weapons.

I search for tomislav on the page and he had listed that he had a strange one with the spell exorcism. I then offered and right after I offered I checked his backpack to find that there wasn't the tomislav he listed. So I just decided to report it for what it was; not selling what was listed. Plain and simple. Not sure why my report ticket was closed, maybe because the dude was vip and gets special treatment idk.

Link to the trade which is still up and still lists the tomislav that he doesn't have:
http://www.tf2outpost.com/trade/16610173

Furthermore here is a screenshot of the section with the tomislav:
http://i.imgur.com/rKBd61Z.png
Last edited by Cerdur; 3 Oct, 2014 @ 6:48am
#6
Blue Screen of Death 3 Oct, 2014 @ 8:33am 
It says "N/A" next to it, that means it is not available. It is not misleading.

There's no such thing as getting special treatment on Outpost.
#7
Cerdur 3 Oct, 2014 @ 1:36pm 
Originally posted by Blue Screen of Dea†h:
It says "N/A" next to it, that means it is not available. It is not misleading.

There's no such thing as getting special treatment on Outpost.

Sorry for the late reply, but I don't think that's what it means. The terms next to the items either say SOLD, PRICE, or N/A (Meaning the PRICE is not available at the moment.)

Sold means it's unavailable, and price is the price. N/A means he doesn't have a price at the moment. Just accepting offers. That would make most sense considering it is in the section where he puts the price, and that sold is his method of saying it's not available.

So to summarize N/A would mean that his current B/O is unavailable and he's taking offers.
Last edited by Cerdur; 3 Oct, 2014 @ 1:40pm
#8
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