STEAM GROUP
TF2 Outpost by Fanbyte
Membership by invitation only
STEAM GROUP
TF2 Outpost by Fanbyte
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IN-GAME
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Founded
7 August, 2011
Language
English
WOAH WOAH WOAH! Refund needed
I just got charged $5 for another month of subscription when I still have about 4 hours before my current subscription expires. I DO NOT WANT ANOTHER MONTH. I was planning to cancel it here shortly but got billed prematurely!

How do I go about fixing this? Or am I just screwed?
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Showing 1-5 of 5 comments
Ha Ha Ha Thud!!! 10 Nov, 2013 @ 6:34pm 
Alright, I may have just overreacted a bit. Now I think about it, the site is in the UK right? You should probably list what time zone the start and due dates are in, as I thought I had more time, but I think I didn't if it's based off UK time. I assumed the time it was showing me was my local time. This should be clarified better.

I still would like to cancel this ASAP if possible.
norby89 11 Nov, 2013 @ 1:56am 
If you knew you weren't gonna pay for another month why didn't you cancel it sooner?
Ha Ha Ha Thud!!! 11 Nov, 2013 @ 4:10am 
I was still debating it in my head. Also I wasn't sure what exactly happened if I hit 'cancel subscription.' Would it stop my premium service right then on that day, or what.

So it's partially my fault, but also the lack of anything saying that the times are in a specific time zone didn't help. Oh well, it's been over 9 hours, I doubt they'll get it fixed soon, so I guess I'll just have to roll with another month of Premium. Whatever.
Regen 11 Nov, 2013 @ 9:46am 
Cancel subscription just stops the recurring payment, it wont just stop your premium right there and then, that would be stupid.
Ha Ha Ha Thud!!! 11 Nov, 2013 @ 10:09am 
Yeah yeah yeah. I did a dumb. It's fine, I'll live with it for another month.
This can be closed. Or kept open so future generations can read of my stupidity.

ALSO: Seriously, can't you put what time zone on that page? Subscription ends at 1:00AM GMT/CST/EST/WTF/BBQ? etc. Good day.
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Showing 1-5 of 5 comments
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Date Posted: 10 Nov, 2013 @ 6:30pm
Posts: 5