If you are going to tell your tale of woe, try to be accurate instead of sounding like a martyr. You didnt wait weeks for Helen to respond to your report. You closed it less than 4 days before you decided to close it yourself. Sorry that during the few days leading up to Christmas that she did not take time away from preparing for the holidays with her family to rush right out and handle your precious report. A report, mind you, was you being scared because you DID in fact trade with scammer/scammer alt accounts.

Also, you were NOT banned for KNOWINGLY trading with scammer/scammer alts, your ban states "Knowing whom you trade with is your responsibility at all times."

As I said, if you are coming to complain, at least get your story straight.