You may not trade with marked users, specially if the trade is valued at more than a few keys.

Main Rule #8: No trading with scammer alts. We do not encourage our users trading with scammers, and you should be careful to not trade with obvious alternate accounts of scammers. Please check the user's Steam profile and SteamRep status before trading with them.

It's not up to you to evaluate the significance of a tag or its associated offense.

We don't disclose our techniques/tools because that would provide information on how to circumvent the detection. The best way to go is to report them, like Regen said.

Oprindeligt skrevet af ZakMcRofl:

Wow eddy, that is a really extreme case. I wonder if he will get away with that, being a donator/subscriber and all. This is far beyond an accidental relist.

He's already banned.

Oprindeligt skrevet af ZakMcRofl:

Full relists like that guy's should be automaticaly detectable.

The system already prevents obvious relists.

Oprindeligt skrevet af ZakMcRofl:

Most Trades selling games for money should be detectable (if (only games on left side && money symbol on right side) reject trade, notify user that selling games for $$$ is against Steam TOS.

There are thousands of games, and no official schema for them. This only makes the system more heavy. Also, people could list keys and a game on the same trade, sell the keys for cash and the game for items.

Oprindeligt skrevet af ZakMcRofl:

Instead I am asked by an admin to report these cases when I can easily find 80+ in a few minutes. Do the admins really want 80 reports?

We have more invalid reports than this coming in every day.

Oprindeligt skrevet af ZakMcRofl:

Phishing links? Detectable (at least X people reported any of the user's posts for phishing link -> automated ban)

Bad links are already detected. Automatic bans for mass reporting is not a good idea because people with many alts could abuse the system. I've banned phishers with only 1 received report.

Oprindeligt skrevet af ZakMcRofl:

Donator/Subscriber User has not signed in for 30 days? Supsend all his tickets (this clears cases of people who cannot sign into TF2Outpost anymore for whatever reason and thus will never update their outdated prices.

The trades already expire after a week without bumping. We can't close tickets because they may be a scam/shark report or some other valid offense. The punishment must still come to the offenders, regardless of the reporter's status.

Oprindeligt skrevet af ZakMcRofl:

I am not sure what the bulk of the remaining tickets would look like but I am sure this would significantly reduce the amount of tickets.

Wouldn't make a significant difference.

Oprindeligt skrevet af ZakMcRofl:

Another thing that *might* help is giving out more sanctions. If people know the site will swiftly punish violations with a ban for a couple of days, it might force them to learn about the rules they should not break.

Most do it on purpose. It's human nature.

Oprindeligt skrevet af ZakMcRofl:

Sounds like you need multiple levels of support:
Level 1 can only close a trade with a warning or escalate to level 2. It cannot ban or unban.

They can still abuse by closing random trades or trades of people they don't like.

Oprindeligt skrevet af ZakMcRofl:

Anybody with at least 30 days on Outpost can become a Level 1 supporter but if they abuse it, they will get perm banned from outpost.

No, because many scammer alts would be eligible automatically.

Oprindeligt skrevet af ZakMcRofl:

Maybe make it so that two independant Level 1 supporters would need to confirm a report for it to go through.

Two buddies can help each other on this.

Oprindeligt skrevet af ZakMcRofl:

Level 2 can hand out bans up to X days or escalate to level 3. Maybe you can become a Level 2 supporter after X valid ticket closings without complaints.

There is no valid or invalid ticket closings. A ticket is closed by the staff after it is handled. And people only complain when they are wrong, in the 99% of cases.

Oprindeligt skrevet af ZakMcRofl:

Level 3 can unban and use the site's internal tools to detect alts or other abuse patterns.

Admins already have more privileges than moderators.

The system should not add more work to those already in. Such system would require inspection and supervision, and we can't afford to lose someone just to make sure others won't screw up like this. We are tweaking the application process to make it faster and more accurate than it is now.

Oprindeligt skrevet af kléni:

So the tickets aren't sorted properly. :P Nevermind... I think you see there's a problem about the system, and you should change something.

And I think you don't know what you are talking about. And that you should not make assumptions if you don't know how the system works. Is this the attitude we should expect from someone applying to be a moderator?

What he means is that the tickets trigger a notification to the staff when bumped, and this action puts them - the tickets dating from before the system was implemented - back on the pile.

Oprindeligt skrevet af kléni:

If they are, you have to respond to the older tickets before the newer... Shadow closed many of my tickets last week, but I still have many opened that was send to him, and they're older.

This:

Oprindeligt skrevet af Regen:

keep in mind that there is some backlog from when the report system was changed to a ticket system, and those tickets didn't get refreshed as "new" ones, so simply posting in them again will make them pop up on the top of the list

Tickets are sorted by date already, and finding good moderators is not as easy as one thinks. We are also discussing the application process to address this issue.

Recurring payments are automatically cancelled when a user is permanently banned.

Yes, as fair as I know you cancel only the recurring payments, what you paid for will still be active.

From the rules page: Users with premium status will not be refunded any duration of time lost if banned.

We do not regulate or enforce prices and we have no plans on doing so. People are free to set their own prices and negotiate a better deal, and pricing guides should be used only as an estimate of an item's value. "Worth" is a very relative word.