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I made a new video with some updated information, that might help towards the end relating to port forwarding: https://www.youtube.com/watch?v=iliMhJopk2o
The sv info tab shows my internal IP as the server ip (in the game client) but maybe they have to connect via external.
Also, my router has a "port triggering" option panel, maybe it has something to do with that?
I dont know what to do or how to troubleshoot it, really a pain in the a**.
As to lag, sadly the game is so terribly unoptimized, that there's very little one can do. I suspect all the AI code/pathing is causing a lot of issues, as well as game updates in general (such as when dropping buildings) that just spiral out of control and drop FPS. Electricity etc also, again probably as it's not efficiently coded and traps often just suck fps if you have too much going on. Hopefully a18 will improve it, esp with occlusion culling of the graphics being implemented!
Do you have any tips to make the server lag less? I'd love to get the source code for the game itself and fix up their ai and netcode but I doubt i'd ever get access to that as the game isn't open source.