Knockout City™

Knockout City™

40 ratings
How to stop counting hours on the trial
By ex4
When you start up the game, sometimes your hours and achievements go towards the trial instead of the actual game.
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How to stop counting hours on the trial
This is a common problem that can be easily fixed.

Navigate to the Steam support site. Find and click on "Knockout City Trial".
If you don't see it on the list, you can search for it. It should look something like this on the top.

Now, click on the last option, which says:

Double check to make sure you are removing the trial and not the full game. Then, remove it from your library.

Now, Steam will recognize that you are playing on the full version, and all your hours and achievements will be in the right place.
How to clear trial achievements on your profile
I have not gotten this to work unless I re-add the trial to my library, but your results may vary.
In your browser, open
steam://nav/console
This will take you to the Steam console. In the console, enter:
reset_all_stats 1582170
This is all you have to do. This will only clear achievements from the trial, not the full game, so you can safely use it to clean up your profile. If you just added it back to your library, you can follow the other steps to remove it again.
13 Comments
∙VeteranMehdi∙ 27 Aug, 2021 @ 2:04pm 
thanks a lot:steamthumbsup:
Risk 16 Aug, 2021 @ 5:13am 
When entering the code in the steam console it only shows ''reset_all_stats failed for appid 1582170'' for me, any tips?
killerlillerz 18 Jul, 2021 @ 11:54pm 
thanks
Cadwell 8 Jun, 2021 @ 7:12am 
you can also go to ea support and theyll remove it quickly
LEXY. 4 Jun, 2021 @ 11:32am 
Thank you.
Toadwinter 3 Jun, 2021 @ 8:16pm 
kieran i noticed i got some steam achievement notifications while playing, but they didn't go to the game (because weird trial thing). later when playing it logged the achievements correctly (before i did this fix). so maybe try launching it different ways? through origin, through steam, etc. hope you figure it out lol
ex4  [author] 3 Jun, 2021 @ 6:07pm 
achievements may transfer because its linked to origin, but your hours are still stuck
ex4  [author] 3 Jun, 2021 @ 6:06pm 
they don't transfer unfortunately, it only fixes it for the future
SnugKieran 3 Jun, 2021 @ 4:55pm 
Not sure if it's worked, my hours and achievements haven't transferred over yet, does it take some time?
Toadwinter 3 Jun, 2021 @ 4:05pm 
woohoo! didn't know there was a fix :)):cupdevil: