XIII
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How to refund the game
By Cabbage
Realized Multiplayer straight up does not work on Local or Online? Got tired of the missing cutscenes and countless experience-ruining single player bugs? Just want to spend your money on a better game instead? Click here.
   
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Why refund the game?
The game came out four years ago. Since then, it only had one major update which fixed only the most fatal game-breaking bugs, while not adding back any of the missing features and cutscenes from the original.

It has been two years since the last update, and since then the online servers have been (quietly) taken down, with matchmaking not working after extensive testing. The local multiplayer is also insanely buggy with phantom players being added preventing the game from even starting.

Let me be clear: THE SEPTEMBER 2022 UPDATE WAS NOT ENOUGH, AND THEY WILL NOT GIVE US MORE.

The single player is still missing vital story cutscenes between some missions, your loadout is reset after every mission unlike the original which is completely ruining progression in that regard. The enemies and weapons are clunky as well, with some really weird grips on the weapons in the first person, and a lot of ragdoll bugs still linger.

I contacted Support@microids.com which was their support email regarding issues with the game, and they did not intend to update or fix the game any further which effectively means that the game as it is on steam, is a scam with false advertising & promises from the developers.

I joined the official microids discord server a few months ago, and the admins there were not helpful or even aware on the issues the game had, and when they reached out to support on my behalf, they were told the same answer and have yet to even admit that the state of the game is terrible.

Don't believe me? Read what other people are posting on discussions.
How to refund: Step 1

Go to your steam library, find XIII and click on Support.
How to refund: Step 2
Click on Gameplay or Technical Issue
How to refund: Step 3
Click on I am having another problem.
How to refund: Step 4
Click on I'd like to request a refund.
How to refund: Part 5
Type out your reason for refunding and submit.
As I've explained, and you definitely experienced if you played any portion of the game, there are countless experience-ruining bugs, missing features that are not there as advertised, and an outright broken and inaccessible multiplayer mode on both local & online.

Unfortunately, despite years of waiting for patches & updates, Microids disappointed all fans with radio silence, going as far as to delete messages and ban users from their discord who joined to request that more attention is brought to this terrible, buggy mess.
BUY THE ORIGINAL INSTEAD
https://steamhost.cn/app/1170760/XIII__Classic/
  • The original game is cheaper
  • Has working offline multiplayer WITH BOT SUPPORT
  • Has mod support
  • Objectively better, more consistent art style.
  • Has a dedicated community that revived online multiplayer.
  • Less bugs and more single player content.

Click here to check out InsideXIII (Community Hub & Discord) [www.insidexiii.com]

If you are a fan of XIII or want to play the original, you can find the (unofficial) Windows 10 patch that also brings back the online server browser for multiplayer there.

JOIN THE XIII DISCORD
Click here to join the discord server [discord.gg]

Here you can find players to play with online, discuss and mod XIII, and overall get to hang out with passionate members of the community.

As a fan who grew up playing the original, and pre-ordered the remake on day 1, it saddens me knowing how terribly Microids treated this game. I hope one day they do fix everything wrong with this game and add back all the missing content from the original. Until then, the classic edition is the most definitive XIII experience on steam.
Thanks for reading.
Thanks for reading, and if you still have hope for this game maybe try contacting support@microids.com via email if you would like to request more updates and bug fixes for the game.
2 Comments
Auxide 28 Nov, 2024 @ 12:38pm 
this game was released on my 18th birthday. I pre-ordered it, and have been pissed off ever since. it was a cash grab to play our nostalgia that lined the pockets of some baguette munching, piss reaking french exec. they've done almost nothing to fix the game and make it a good remake, and wouldn't issue pre-order refunds.
blipblorp 21 Aug, 2024 @ 6:15pm 
I'm glad I wasn't the only one with this issue