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Watch_Dogs 1 Online Multiplayer Fix | Gain Access
By The DooMGuy1666
No connection to Ubisoft Servers? Follow this guide to get authorization to play!
   
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The DooMGuy1666
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Category: Achievements, Co-op, Game Modes, Gameplay Basics, Modding or Configuration, Multiplayer, Walkthroughs
Languages: English
Posted
19 Nov, 2024 @ 6:50pm
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Guide Index
Overview
No Online? Contact Ubisoft Support! 
Comments
No Online? Contact Ubisoft Support!
Hello fellow hackers!
Have you tried to play Watch_Dogs online but you cannot connect to the Ubisoft servers?

The problem is that your Ubisoft account does not have the online authorization to play. Follow these steps to get a code from Ubisoft to get access!

1. You will need some evidence before you start. Gather the following before contacting support to make it easier on you.
-1a. Screenshot: In-Game Error of not being able to connect to servers.










-1b. Screenshot: Watch_Dogs Steam Purchase Receipt. This screenshot must show the Steam window maximized with the desktop taskbar in view. Personally, I also provided a screenshot of the other Steam receipt you can get via a link in the first one but it may not be required.
-1c. Video: Main menu to gameplay showing you progressed past the mission "2XTheTap" (just fully complete Act 1 first because the progression tree does not show the mission), then attempt to connect online, finishing the video at the error. Upload the video to a YouTube account and set it to public visibility.

2. Contact Ubisoft Support while logged into the account you play with. Choose support for Watch_Dogs 1 and PC then be detailed about the error and ask for a DLC Code for Online Play. <- This is important!!!! You need to ask for the DLC Code!!!
2a. Provide both screenshots in the file uploader and the link to your YouTube video.

3. Ubisoft will contact for more info or to tell you they escalated your case to someone else. You will then receive a code that will grant you access to online play. CHECK YOUR EMAIL OR THE CASE, I DIDN'T NOTICE IT UNTIL THEY CLOSED MY CASE
3a. Use that code on Ubisoft Connect before launching the game.

4. Profit, now go start matchmaking for Racing and Decryption.
22 Comments
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tilin 2 Aug @ 5:58pm 
In order to find your receipt you have to go to "Account Settings", then to "View purchase history".
After that just look for Watch Dogs and screenshot it.
joahhuisman 28 Jun @ 4:55am 
what if I don't have the receipt?
sop 4 Jun @ 5:42am 
I just got an update for Watch_Dogs and I can finally play Online! Idk how but its working
Maxwell127 22 May @ 1:16am 
If you have $20 (that youll get back), a much faster way you can do in an hour is to just buy the ubisoft version, install it, start a new game (doesnt wipe steam save) and play for 10m to let the online license stick to your account, then check the steam version to verify you have online play and refund the ubisoft version
frt 11 May @ 2:51am 
@sop for me they also give the key of steam version :DD idiots
sop 5 May @ 4:54am 
I only have the Steam one and I already contacted support. Hope I get it :steamsad:
ChrisNockerI 5 May @ 4:46am 
@sop: If you have both the Steam and Ubisoft version, you should have two copies of Watch Dogs, one marked with "STEAM" in Ubisoft Connect -> Library -> My games:
https://imgur.com/a/ywOPjHW
If you don't have a copy of Watch Dogs, that's NOT marked "STEAM", then show that to support, so they can give you the correct key.
sop 4 May @ 2:57am 
I redeemed the code but i still cant play multiplayer :DD
I think they gave me the Steam version of Watch_Dogs
sop 4 May @ 2:00am 
They finally sent me the code... After 2 months :steamsad:
Last time I spoke to them was 1 month and 2 days ago and today they randomly sent me the code that I have to redeem on Ubisoft Connect.
ChrisNockerI 23 Mar @ 4:08pm 
@matix98000 Yeah, Ubisoft Support can be really annoying. I had a similar issue with them, when I had problems with activating the AC Revelations DLC.
However you should still be able to reply to the closed ticket, which should reopen it.