Age of Empires II (2013)

Age of Empires II (2013)

33 ratings
Fixing Error Code 41 - Profile Corruption
By Mr_F0NG and 1 collaborators
There are three basic areas to troubleshoot error code 41. Verifying the game cache, fixing corrupted profiles, and deleting saved games while disabling steam sync. Get detailed instructions on how to troubleshoot and fix this error.

   
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First step is fixing corrupted game data
One of the most useful features to fix a variety of Steam game errors is to verify the integrity of the game cache. This process scans your game folder for missing and/or corrupt data, and re-downloads the correct files. To do this:

  • Right click Age of Empires 2 in your Steam library.
  • Click properties from the menu.
  • The properties window will open up on the General tab. Click the Local Files tab
  • Click Verify Game Cache



You will get a progress bar as Steam validates the file integrity. If Steam determines any files are corrupt or missing you will see the download bar and a few MB worth of files.
Second step is fixing profile corruption
You tried to verify, but are still getting crashes with the same error code 41 message. At this point, your profile has been corrupted and has to be fixed in order to play anything. We can do this by deleting one of the files related to your profile. Doing so will reset hotkey assignments and campaign progress. To repair your profile:

  • Go back to the Local Files tab found in properties.
  • Click Browse Local Files. This brings up the main age 2 install folder.
  • Double click the profiles folder.
  • Right click and delete the file called player.nfp.


Corrupted saved games and disabling Steam sync
Your saved games and replays are also susceptible to data corruption. Sometimes it's necessary to flush out that replay and save folder when you catch a nasty case of 41. To make sure your corrupted games don't come back, you will also need to disable steam sync. Here's where to find and delete the saved games and how to shut off sync:

If there is a specific save you really want to save, make a copy of it before deleting. Hopefully that's not the saved game that caused corruption in the first place.

  • Go back to properties on age 2.
  • Click the Updates tab
  • Uncheck the synchronize checkbox to disable sync for this game only.
  • Now switch to the Local Files tab.
  • Click Browse Local Files
  • Double click and open the savedgames folder
  • Select all files, right click, and delete files.



48 Comments
Mr_F0NG  [author] 5 Dec, 2016 @ 10:53am 
I know this is awhile ago now, but did you try and clear out your saved games folder? Also look at your steam cloud settings. Both those topics are at the end of this guide.
(Sheep)TacoTuesday 1 Nov, 2016 @ 7:16pm 
its fine i tryed to verify it says 1 file is wrong or something so when i started up again the same results happened
Mr_F0NG  [author] 31 Oct, 2016 @ 11:26pm 
Try and verify your game cache. I didn't see you write that you tried that yet. Sorry if it doesn't help, but this guide is for error code 41 specifically.
(Sheep)TacoTuesday 31 Oct, 2016 @ 7:14pm 
yes i have im sorry for the caps lock but i tryed everthing in this guide and i dont know what to do
Mr_F0NG  [author] 31 Oct, 2016 @ 4:47pm 
Did you try the end of the guide where I talk about disabling steam sync and removing old saves?
(Sheep)TacoTuesday 31 Oct, 2016 @ 2:20pm 
guys what should i do EVERYTIME I TRY TO SELECT A SCENARIO IN EXPANSIONS AOE CRASHES and i dont know what to do I DELETED THE PROFILES AND I EVEN DELETED AND REINSTALLED AOE BUT IT STILL CRASHES PLZ HELP
Olof_WoodHelmet 24 Sep, 2016 @ 2:28am 
When I ran Desync files is says one file could not be found, and it will be downloaded. But nothing get downloaded, and the problem remains.
Mr_F0NG  [author] 23 Aug, 2016 @ 10:49am 
It does, but sometimes it causes problems. If you remove all saved games it should be fine to turn it back on.

I leave it on but delete saved games/replays when I see that error.
sacredamnesiafckinqfellatio 23 Aug, 2016 @ 10:47am 
@UltraFont, thx, i tried again and your guide started work. THX YOU!!! But 1 question AoE2HD doesn't work with steam cloud? P.S. rly thx you:2016popsicle::2016snocone::sfsmug:
Mr_F0NG  [author] 23 Aug, 2016 @ 9:31am 
@Seszilla you're welcome!

@sohrani sebya try to follow it one more time. Pay careful attention to the end. This section is where you remove old saved games and disable steam sync. I do believe your solution is here.