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... The question is, why are they delayed?
Is the boarding done on-time?
If not what causes that?
- are services not completed which are mandatory for boarding (service round cleaning)?
- are the passengers to far away from the boarding desk when boarding is starts?
- are agents coming too late to the boarding desk?
Or is the plane ready for pushback but it has to wait until another plane has passed the taxiway behind?
When you click on the stand while a plane is parked you see all the services status (not started, started, finished).