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can you please try and enable the 'Animated Grid' (backgorund grid). Does that also 'pause/freeze' when the visualizers freeze?
Basically what I'm asking is : Does the whole wallpaper freeze? or only the audio responsive parts?
https://sharex.ennevanziel.nl/image/ui32_2019-06-08_08-09-20.png
You can have Wallpaper Engine pause the wallpaper based on certain events (like maximized/fullscreen applications etc.)
Could it be that one of those events triggered the 'pause' of the wallpaper?
( In this case, most likely you have more than one screen, and have a fullscreen app on the other screen, which could pause both screens )