Project Zomboid

Project Zomboid

Autotsar Trailers
 This topic has been pinned, so it's probably important
iBrRus  [developer] 21 Nov, 2020 @ 2:38am
[EN] Warranty service for Autotsar trailers
Autotsar Trailers Inc. warrants the Autotsar-branded trailers against defects in materials and workmanship when used normally in accordance with published guidelines.

This warranty does not apply to any vehicles not released under the "Autotsar" brand, as well as the use of non-standard features of your world (other mods).

For warranty service leave your request in this discussion. Prior to warranty service, our consultants may ask you to answer questions, help identify potential problems, and follow the prescribed procedures to obtain warranty service.

Request form:
1. Description of the problem. Ways to reproduce it.
2. List of installed mods.
3. With which mod do you intend to conflict.
4. If possible, attach screenshots, a log file or save folder using free file sharing services (for example, https://filebin.net/).

Or instead of all this, send a link to the video (stream) indicating the moment where the problem occurred.
Last edited by iBrRus; 1 Mar, 2022 @ 11:58am
< >
Showing 1-15 of 19 comments
Erivan 7 Mar, 2021 @ 6:57am 
Hi,

I recently experienced a fault with my GENA-220 trailer. I had the generator connected to my house and fueled up, as i was planning a trip to see the local sights, and didnt expect to be home again for some time.
Having completed my tour, i came home to find that all my cabbages had rotted in the freezer, as the generator in my GENA-220 had somehow gotten disconnected from my house. It still seemed to be running though. (i suspect rats, or possible really big bugs gnawed on the power line)

Having already lost most of my perishable foods, i tought it better to try and reproduce the problem, to better be able to explain the situation. I therefore reconnected the generator, turned it on, and confirmed that it was indeed now powering my freezer, that contained a single solitary potato that had survived the thaw.

I then proceeded to go to sleep for the day (quit game), but when i woke up again (restarted game), the generator had been disconnected again.

Have others had similar problems?

Here is a list of all the mods i was using:
Fort Knox, KY by Woldren
Fort Redstone
Riverside, KY
Rosewood, KY
Muldraugh, KY
Westpoint, KY

BetterTowing
Autotsar Trailers v.1.26
Brita's Weapons Pack
Craft Helper for build 41
Filibusta Rhymes' Used Cars! BETA BETA BETA
Silencer
TacticalWeapons
Extra Skills Example IWBUMS
Extra Skill System IWBUMS
Profession Framework Build 41 Patch
Better Lockpicking
Paw Low Loot
Paw Low Loot Guns
Paw Low Loot Fantasy Pack
Better Sorting
Taped TV Shows
Harry's Tow Truck
VehicleScenes
Vehicle Parts Repair
Vehicle Salvage
Tsar's Common Library v.1.03 ATT
ArmorMod
G.E.A.R. B.A.S.I.C.
G.E.A.R. C.O.R.E
ItemTweakerAPI
PlayerTraps
ADVANCED G.E.A.R.
MRE XIII (1993) - Meal Ready to Eat MOD Real version for build 41
Bedford Falls
Over the River
West Point Expansion (v2.0)
Last edited by Erivan; 7 Mar, 2021 @ 6:59am
iBrRus  [developer] 7 Mar, 2021 @ 7:49am 
@Erivan, you are the first person who correctly filled out request to technical support regarding the generator's operation. Thank you. Give us a few days to fix the problem.
iBrRus  [developer] 8 Mar, 2021 @ 1:49pm 
@Erivan, dear customer, we would like to inform you that the repair of your generator trailer has been completed. Our service has already delivered it to your home. The problem was in the energy saving mode. In the absence of a person, the generator turned off. Contact our service center at any time convenient for you, we are always glad to see you.
Dr Fish 9 Mar, 2021 @ 1:36am 
Hello,
I have a problem, or might just be me, with the iLYA-1990.

I was looking to go away from town for a few weeks as its getting a little crowded here and the neighbours are getting rather grabby and bitey.

On the vehicle mechanics screen it says all the seats are installed (5 in total, none missing, including the drivers seat), but when I enter the caravan and bring up the seat menu the front seat is uninstalled and so I cannot enter that seat.
Seat 3 allows use of microwave and oven 4 the fridge, 5 and 6 the bed, with seat 2 (being the front right on the icon list) not being usable and there is no seat 1 to select.

List of mods as written in the mods file

BedfordFalls,
Eris minimap_bedford_falls_plugin,
Eris minimap_xonics_mega_mall_plugin,
Eris minimap,
Xonics Mega Mall,
God Save The Queen, - possible problem as it changes the driving side to being the, correct, right hand side (I asked the mod author if it was possible to do it as I always got into the wrong side of the cars which left to embarrassing and dangerous incidents in front of my bitey grabby neighbours)
Hydrocraft,
Good Tea Coffee Vitamins,
VFFogsn,
VFFogsn_herbsNoRot,
eris_food_expiry,
UltimateFireExperience,
MorePoleWeapons,
TieOnSpearheads,
TieOnSpearheads_MP,
RelaxingTime,
LearningTime,
FarmingTime,
CookingTime,
Smoker,
Silencer,
RepairAnyClothes,
OGSN_Orphan_RodsStore,
OGSN_Orphan_OrganizedStorage,
OGSN_orphan_GoodTeaCoffeeVitamins,
ForkMJsuperGarlic,
ForkMJjarMeat,
ForkMJfoodWild,
ForkMJdairy,
ForkMJtraits,
OGSN_orphan_AmmoMagazines,
MoreCommonSeeds,
ToadTraits,
MinimalDisplayBars,
Marcin_Items_Mod,
MIMOrganized,
LetUsFarmLettuce,
ExtraSkillsSystem41,
ExtraSkillsExample41,
ArmoredVests,
zOPUTA,
ZedHealthNew,
ProfessionFrameworkB41Patch,
ExploringTime,
TowingCar,
autotsartrailers,
ItemTweakerAPI,
katanasandmachetesonbackorbelt,
kukri,
GEARCORE,
GEARBASIC,
chestrig,
backpackattachments,
backrigandcalfsheath,
CrashedCarsMod,
FRUsedCarsBETA,
HTowTruck,
AuthenticZ+CustomZombies,
tsarslib,
ShowSkillUpName,
TieOnSpearheads_Crafting,
Brita,
MVM,
eggonsFannyPackBalancing,
Swatpackredux,
SpawnTailoringBooks,
betterLockpicking,
CraftHelper41,

I am guessing the drivers seat on this is rather important and is what is used to start the generator to power the caravan?
iBrRus  [developer] 9 Mar, 2021 @ 1:59am 
@Dr Fish, hello. Thank you for contacting us, give us a few days to check everything.
Dr Fish 9 Mar, 2021 @ 2:33am 
Hello,
It might be the God Saved the Queen mod as after I posted this and had the idea it might be, I just tried a new save without the mod installed.
When I finally found a caravan, no idea how you spawn things in and so had to find it the old fashioned way.
When I cam across one, could not open it as it was locked, typical, but when I brought up the seat menu the front right was not greyed out. Could not test more than that as not having a key and not figuring out how to open it without a key I could not get in before the neighbours came a knocking!
So possibly a cause?
iBrRus  [developer] 9 Mar, 2021 @ 3:29am 
@Dr Fish, everything points to this. Our camper does not have a driver's seat, apparently GSQ creates one while blocking the passenger seat.
Dr Fish 9 Mar, 2021 @ 7:40am 
I guess I'll have to drop the correct hand drive and correct naming of things...sneakers what are those? :D
When I looked through my mod list and thought about that mod and what they got it to do then it made me think maybe, just maybe.
Now for the hard choice, either continue as is or get used to getting in the wrong side?
I think we know the answer as this is a fantastic mod and I cannot be without the extra storage.
Thank you for looking and thank you for these in game items.
Wolf 6 Jun, 2021 @ 8:43am 
The toggleable appliances - fridge, freezer, stove and microwave - consistently lose their IsActive status on quit-out. This does seem odd considering that even custom ModData parameters are retained - i.e. if I quit out while my microwave is cooking something, on reload it will be off, but its knobs will remain in their correct positions.
So, perhaps a failsafe could be coded in the form of a ModData parameter copying the On/Off status (by changing to "1" on activation and to "0" on turning off) and immediately flip the appliance back on if it happens to be "1" while IsActive is "false"?

This is not related to mod conflicts, as it happens even with the bare minimum of this mod and its two requirements (including saves started with only those).
Last edited by Wolf; 6 Jun, 2021 @ 8:45am
gayonne 2 Aug, 2021 @ 8:38pm 
@iBrRus, let me file a warranty report here for your better understanding of my situation.

I am currently playing with Autotsar Trailers for version 41.50. I have unsubscribed from the 41.52+ version. Prior to the mod update, I have attached a GNV-500 trailer to a car (which I believe is a Filibuster Rhyme's Used Car which looks like a Honda Civic). Everything was working fine until after this mod update, when the car can no longer tow the trailer properly. The car either appears flipped to the side when the game starts, or it cannot drive straight, as though the tip of the trailer is pushing into the car, or it cannot make a turn, which causes the car to flip sideways, or the two simply won't move and you can only hear screeching tire sounds. When turning, it looks as though the car's dragging an anchored object instead of a trailer. Unhooking and re-hooking the trailer to the car does not resolve this, and sometimes unhooking the two when they are close to each other will cause the car to remain stationary (as though sitting on top of the trailer tip) and not move at all. This problem occurs regularly and can be reproduced each time I reload my save. I also tried using different cars/trucks to tow the trailer but it makes no difference.

My suspicion is that there may be a mod conflict between Autotsar Trailers 41.50 and Better Towing, but even after I turn off Better Towing it still behaves the same way.

It would be great if you could address the problem for me. Here is the list of my installed mods:

Combat Text
Minimal Display Bars
Kitsune's Crossbow Mod
Playable Arcade Machines 41
Immersive CD Players
Crashed Cars
Raven Creek
TED BEER's Player Skin Retexture
ZuperCart v.1.05
Autotsar Trailers 41.50
Better Towing
Filibuster Rhymes' Used Cars! BETA BETA BETA
Filibuster Rhymes' Used Cars! Fuel Test
Military Used Car Skins
Tsar's Common Library v.1.06
Weeb Clothes
Filibuster Rhymes' Used Car Names - Lore Friendly
Harry's Tow Truck
cherbourg
True Actions v.1.01
Tailoring Fix
Vehicle Recycling
Reading Is Not Boring
Aquatsar Yacht Club 41.50

Many thanks in advance for looking into this important issue, especially since the GNV-500 is currently rendered useless now that it cannot be towed anymore.
gayonne 2 Aug, 2021 @ 10:00pm 
@iBrRus - I have done some further testing and here are my findings:

- Towing the GNV-500 (or GNV-250) with:
(1) PZ vanilla car - no change
(2) Filibuster Rhymes' Used Car - no change
(3) Harry's Tow Truck - WORKS AS NORMAL

- In cases (1) and (2), it does not matter if the car is standard or heavy duty; the driving is not smooth as the car and trailer models clip into each other, causing them to shake or flip.

- Where it's possible to make the trailer move in case (1) or (2) above, turning a corner proves to be difficult because the car with the trailer attached no longer responds well to sharp turns (as though the connection between the two is rigid) and can run straight ahead and crash into poles, walls or trees.

- I seem to notice that the game is struggling to determine if the two attached objects should be regarded as two different objects linked together or as one whole object, because sometimes when making a turn, the game tries to turn the entire train instead of one car after another, and at that point clipping occurs and the car or trailer may flip.
iBrRus  [developer] 2 Aug, 2021 @ 10:38pm 
@gayonne, thank you for contacting Autotsar Care Service. We will test and answer you within a few days.
gayonne 2 Aug, 2021 @ 11:44pm 
Thank you @iBrRus. If you need my save files, I'll make them available to you.
TheWizard 7 Aug, 2021 @ 5:21am 
I have both the trailer and common mods, the GNV-250 does not have any way to access the storage, have you ever noticed it before? The only related mod I have is Better Towing
Revolos55 10 Sep, 2021 @ 1:43am 
Bit of a problem. Drove my shiny new truck and my shiny new trailer into town, and when I got into a driveway, the game just crashed. Not sure how you'd reproduce besides starting a Survivor game, driving a covered cab truck hauling a tall trailer into downtown Riverside, and heading for the big building on the east corner by the ice cream parlor.

I tried removing the trailer from the world using -debug, and that did not help.

Mods installed:

An Exhilaratingly Organized Lit Mod 1: Better Sorting
An Exhilaratingly Organized Lit Mod 2: Flag As Seen
An Exhilaratingly Organized Lit Mod 3a: Chocolate Icons
Autotsar Trailers v1.31
Backpack Attachments
G.E.A.R. B.A.S.I.C.
G.E.A.R. C.O.R.E.
ItemTweaker API
Better Lockpicking
Profession Framework Build 41 Patch
Better Soap
Better Sorting
Better Towing
CrashedCars
Fashion Montage - older version
Filibuster Rhymes' Used Cars Names - Lore Friendly
Fort Redstone, KY
Grapeseed
Jar Lid MOD for Build 41
MRE XIII (1993) - Meal Ready to Eat MOD Real version for Build 41
Raven Creek
Repair Any Clothes
Show Skill Up Name
Taped TV Shows
Vehicle Parts Repair
Vehicle Salvage
Vitamin Holic
ZREs - MealZ Read to Eat
lakeivytownship

Not sure what you mean by which mod I intend to conflict. I don't intend to conflict with any of them.

Screenshot of the error screen can be found at https://filebin.net/33xg7ob48a1x8zob
< >
Showing 1-15 of 19 comments
Per page: 1530 50