Half-Life: Alyx

Half-Life: Alyx

Return To Rapture Chapter Two
 This topic has been pinned, so it's probably important
generic_icon  [developer] 15 Mar, 2022 @ 11:16am
Crashes
First please double check you've subscribed to all 18 addons and have enabled them, additionally disable all other addons.
Most crashes are resolved by setting texture resolution to low in the performance settings menu.

If you've done all of this and are still crashing, please let us know a few details down below.
This will help us find out what is causing the issue.

What map you were on.
What you were doing.
What headset you have.
Your PC Specs.
Last edited by generic_icon; 2 Apr, 2022 @ 4:06pm
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Showing 1-15 of 53 comments
generic_icon  [developer] 16 Mar, 2022 @ 7:10pm 
Originally posted by jeffgrace99:
Originally posted by generic_icon:
First please double check you've subscribed to all 18 addons and have enabled them, additionally disable all other addons.


If you've done all of this and are still crashing, please let us know a few details down below.
This will help us find out what is causing the issue.

What map you were on.
What you were doing.
What headset you have.
Your PC Specs.

Great job, guys. I've got my texture set to the lowest, and am wired from my Quest 2 to my laptop. I've subscribed to all add-ons and disabled all others. Specs are:

ASUS - TUF DASH 15.6"
Intel 11th Gen i7
16GB Memory - GeForce RTX 3070
1TB

I'm extremely early in the game, and can't get past the two Combine where I've got the voice recorder telling me the numbers to open the door. Not only does HLA crash every time, when I go back in, all 18 of the add-ons are disabled. I re-enable all 18, re-launch and it crashes again at the same spot.
Thanks for the info, we'll keep you updated on a fix.
Molotov 17 Mar, 2022 @ 10:35am 
Thanks and keep up the great work!
satchmo38 17 Mar, 2022 @ 11:34am 
Hi, after repetitive crashes, tried several things, low res,.. Checking the addons list, found rtr_maps_3 at 0% and disabled. 99% sure it was good before..... Reload the addon, reload as well rtr_resource_1 (I've seen it has been updated). Completely remove all desactivated addons of chapter 1. I have only chapter 2. Double check 18 addons are activated. Still crashing after restart, find again rtr_maps_3 disabled.

Restart a new game saved in new slot. Same issue, crashes with rtr_maps_3 disabled.
Happen after few minutes in the game, after getting the gun, in front of the first light door.
Headset is an HP Reverb G2, GPU Radeon RX5500XT, CPU AMD Ryzen 5 3600X. All drivers and soft up-to-date.

Start playing this yesterday evening, it looks even better than chapter 1, which was already.... incredible! Many thanks to you and the team for the great great job, full respect.
Last edited by satchmo38; 18 Mar, 2022 @ 10:27am
wim.buytaert.1988  [developer] 18 Mar, 2022 @ 1:10am 
Originally posted by Foxy:
Thx for your hard work, Chapter 1 was awesome and as a Quest user I'll wait patiently to play with high res textures ;)
you wil have o wait verry long cus its not possible sadly :( low textures or nothing bro.
Chubalgarr 20 Mar, 2022 @ 9:08am 
Still nothing for crashes issues with cosmos ? :'(
wim.buytaert.1988  [developer] 20 Mar, 2022 @ 9:16am 
its never tested with cosmos. but if you put textures to low that coudl solve your problem and make sure you have al 18 parts
Molotov 20 Mar, 2022 @ 12:34pm 
Originally posted by generic_icon:
Originally posted by jeffgrace99:

Great job, guys. I've got my texture set to the lowest, and am wired from my Quest 2 to my laptop. I've subscribed to all add-ons and disabled all others. Specs are:

ASUS - TUF DASH 15.6"
Intel 11th Gen i7
16GB Memory - GeForce RTX 3070
1TB

I'm extremely early in the game, and can't get past the two Combine where I've got the voice recorder telling me the numbers to open the door. Not only does HLA crash every time, when I go back in, all 18 of the add-ons are disabled. I re-enable all 18, re-launch and it crashes again at the same spot.
Thanks for the info, we'll keep you updated on a fix.

Update - I uninstalled HLA and unsubscribed from all add-ons. Then reinstalled HLA and subscribed to all add-ons, and it's working fine.
wim.buytaert.1988  [developer] 20 Mar, 2022 @ 12:54pm 
YESSSS
Yatox 20 Mar, 2022 @ 1:04pm 
For me the game mostly crashes every time I go through a door/gate or shortly after that.
I am using the Valve index
PC specs: RTX 3080, 16gb RAM, I7-10700K
wim.buytaert.1988  [developer] 20 Mar, 2022 @ 1:12pm 
strange i use 3080 to and zero chrashes. are you doin everything we put on description?
Fly_Babe_FR 20 Mar, 2022 @ 2:03pm 
I uninstalled HLA, I uninstalled all addons I re-installed HLA and 18 addons but it still crash after 2 minutes (when ARCADIA 2 starts.)
My Config
ASUS PRIM PRO 570
32 gb RAM
AMD RYZEN 7 5800
NVIDIA GEFORCE RTX 3080 FE
HP REVERB G2
And I'm disapointed :-(
Last edited by Fly_Babe_FR; 20 Mar, 2022 @ 2:03pm
Yatox 20 Mar, 2022 @ 2:07pm 
Originally posted by wim.buytaert.1988:
strange i use 3080 to and zero chrashes. are you doin everything we put on description?
Yes I did everything what you put in the description.
But there's one more thing everytime my game crashes the rapture mods are all deactivated but all the mods which I had activated before playing rapture are active again.
wim.buytaert.1988  [developer] 20 Mar, 2022 @ 2:08pm 
are you using low textures and not streaming and do you have nothing running in the back ? or i would be disapointed :)
Yatox 20 Mar, 2022 @ 2:12pm 
Originally posted by wim.buytaert.1988:
are you using low textures and not streaming and do you have nothing running in the back ? or i would be disapointed :)
Well I do have discord, Steam and my browser running in the backround. Wait I have to use low textures ?
Last edited by Yatox; 20 Mar, 2022 @ 2:12pm
wim.buytaert.1988  [developer] 20 Mar, 2022 @ 2:13pm 
when you have chrashes then yes. it solves it almost alwash. and it wont change a lot cus the are build to look nice with every setting
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