Hi,
We have been playing Agency a lot on a server that I run and we have been having a great time! Here are some clipping suggestions as well as some general feedback below for you.

Clipping Suggestions:
1. While moving up the new ladder that leads to heaven, while holding shift, you either clip into the top of the ladder or do not have a contact point from which to move from the ladder to the floor. You have to release shift in order to move off the ladder.
2. There is a chair outside connector, towards atrium, that you would stand on in order to get a better angle into big office. The clipping on this chair is very awkward and you are blocked by the chair arm from moving up the back of the chair. This clipping applies to all similar chairs but this one in particular is actually used a lot during fights. https://imgur.com/a/8RojiVL

Positive Feedback
1. Everyone has been loving the map so far!
2. Graphically the map looks very nice.
3. Performance on the map is good (Good FPS).
4. The new ladder to heaven is universally agreed upon to be a great addition.
5. Being able to jump off heaven and surf onto the beanbag to drop quietly is really cool. (Little hard to execute though).
6. Having only one pillar in side hall makes it a lot cleaner to play around.
7. The new catwalk that lets you see into side hall has had a lot of positive feedback and results in some interesting fights. It does make the area feel a little more complicated, but overall is a great addition.
8. The new catwalk outside the windows by stairs has not been used a ton in the games I’ve played in, but gives both the T and CT sides more freedom and maneuverability. Requiring a boost to enter back hall feels like the right approach.
9. People really enjoyed how interactive the map was, whether being able to break stuff, the metal detector room, or even sitting in the stalls :).
10. The box at the end of lobby towards long is a great addition.
11. CT Spawn looks and feels great, minus one part that will be mentioned below.


Other Feedback
1. Having two panes of glass at the metal detector is awkward. I would suggest one.
2. Glass visibility is poor when looking at it from some angles. It can be hard to determine if there's glass there or not. Examples include the glass between side hall and side entrance, and side hall and connector.
3. The connector doors feel really weird. Being able to move behind them feels ratty and it makes clearing that area difficult on either team. I would suggest simplifying them and making the doors angled more towards the walls.
4. The lighting in T-spawn feels a little dark.
5. The blinds in T spawn moving and interacting with shots is cool, but they can clip onto other objects after moving. This feels like it may lead to players intentionally moving them to get a ratty, inconsistent angle that is just about impossible to clear. https://imgur.com/a/ndFcLj8
6. The angle where you look into heaven from main by standing on the railing feels very T-side dominant due to the pipe on the wall. It enables the T-side player to see a CT-side player very well, while a CT-side player cannot see a T-side player at all. I would suggest moving or removing the pipe. https://imgur.com/a/lZVCF6Z; https://imgur.com/a/Uh2qipf
7. Adding clipping to the railings, and maybe adjusting their size to be a little bigger, along back stairs might be an interesting thing to play around with.
8. There was mixed feelings about the new hostage spawn on the back stairs catwalk. Some felt it was too easy to get to. However, the majority of players liked it as a potential spawn and compared it to the side hall and paper hostage spawns on Office. It feels like it balances out the map more. Overall good addition.
9. The new boxes that let you go onto the back stairs catwalk were overall well received. It plays a touch awkward, but that wasn’t a big deal and does feel like it balances the addition of this route.
10. The trash cans on the atrium pillars allow for some weird angles now, and atrium was already the most difficult spot on the map to clear unless you split from connector. Interesting addition, allows for easier movement around the advertisement signs, but does feel a little ratty.
11. There was an individual or two who were disappointed that the atrium tables were not glass anymore. However, having them be solid makes movement around them easier.
12. The cushion near atrium stairs makes moving in that spot weird (though this cushion feels like it was put there for a purpose). Consider removing. https://imgur.com/a/R9SiuMW
The visibility around the side entrance office windows is not very good and fighting around them is clunky. It’s a fun angle to have and a great addition to the map, but it doesn’t feel great at the moment. Consider simplifying this section or removing the beams in the windows. https://imgur.com/a/kQRutaM
13. CT Spawn looks and feels great. In particular, playing around the top of the shop/bar is quite fun. However, CT spawn does feel a little ratty. The inside of the shop/bar, the concrete railings on the main stairs, and the taco truck provide a few too many angles to clear. This isn’t a big deal though as fighting in CT spawn rarely happens, just when attempting to rescue the hostage. One way to account for this though would be to expand the hostage rescue zone a bit, to encourage more open fights.
14. The volume of the ambient noise and sirens can be a little too much sometimes. This is primarily the case in side hall.

Let me know if anything needs clarification. Thanks for your work on the map, it’s awesome to have an improved Agency back. Hopefully it will make it fully into the game again.

Cheers