Escape Simulator

Escape Simulator

The Collab: World Tour, Vol. 2
 This topic has been pinned, so it's probably important
Zesty Mordant  [developer] 20 Apr @ 2:06pm
Troubleshooting
If you experience any issues, please include:

- The steps to reproduce the issue
- How many players were in your multiplayer session (if not solo)
- Playing on Windows/Steam Deck/MacOS/etc.

We will try our best to solve them. You may skip any part of the map using the included "Skip" buttons.

Thank you for playing and reporting 🙏



Tips:

- Pick up all keys items and put them in your inventory if you need to leave a section halfway, otherwise they may drop through the level geometry.
- If crashing, try lowering all texture related settings (i.e. fastest compression, quarter size textures).
- Try switching who is hosting in multiplayer, if your current host has a weaker PC/network.
Last edited by Zesty Mordant; 25 Apr @ 10:35pm
< >
Showing 1-15 of 31 comments
the condor will not fly the correct path on the first step. it flies back up without ever getting low enough to hit the bottom two green balls. furthermore the condor's starting position is lower than the video walkthrough by about two spaces
Last edited by Marmaset6; 21 Apr @ 9:24pm
Franch  [developer] 22 Apr @ 3:40am 
Originally posted by Marmaset6:
the condor will not fly the correct path on the first step. it flies back up without ever getting low enough to hit the bottom two green balls. furthermore the condor's starting position is lower than the video walkthrough by about two spaces

Thanks for the feedback...I haven't seen that happen before. Did you try using Down Down Down Down for the first phase? Also note that timing matters, but timing won't impact the height only the rotation. Was this solo or co-op?
Dykam 22 Apr @ 2:21pm 
In Sierra Leone, after solving the viewfinder combination lock, after (I think) solving the rotation thing outlining a shape in the mountain lion's head?, I was unable to pick up the puzzle piece and some star appeared. Which I clicked by accident, it was named "Force Solve Puzzle", and the puzzle piece disappeared. Now I think I am locked, other than using Skip.


https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3468788478
https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3468788872

On a side note, the hitboxes for the masks seemed off. Frequently the wrong one was highlighted and activated.
Last edited by Dykam; 22 Apr @ 2:54pm
kim 22 Apr @ 4:14pm 
Game is crashing during toronto. played all other levels beforehand, was the last one, was confused about how a puzzle functioned so we left the map and went back (unsure if relevant but most items fell through the floor after returning), crashed while midway through playing. Restarted, speedran all other levels grabbing tokens and using skips, crashed while loading toronto (after doing all other levels). Restarted again, went to toronto first and was able to complete everything as normal without crashing.
Zesty Mordant  [developer] 22 Apr @ 4:29pm 
Originally posted by Dykam:
In Sierra Leone, after solving the viewfinder combination lock, after (I think) solving the rotation thing outlining a shape in the mountain lion's head?, I was unable to pick up the puzzle piece and some star appeared. Which I clicked by accident, it was named "Force Solve Puzzle", and the puzzle piece disappeared. Now I think I am locked, other than using Skip.


https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3468788478
https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3468788872

On a side note, the hitboxes for the masks seemed off. Frequently the wrong one was highlighted and activated.

Thx, will note. That sounds like one of our debug buttons showing up for some reason.

The workaround for the meantime, to anyone else who this happens to, you may solve the dresses and mask puzzle, and if this viewfinder puzzle locks up, press the skip button to spawn the souvenir inside the Sierra Leone hut.
Zesty Mordant  [developer] 22 Apr @ 4:39pm 
Originally posted by kim:
Game is crashing during toronto. played all other levels beforehand, was the last one, was confused about how a puzzle functioned so we left the map and went back (unsure if relevant but most items fell through the floor after returning), crashed while midway through playing. Restarted, speedran all other levels grabbing tokens and using skips, crashed while loading toronto (after doing all other levels). Restarted again, went to toronto first and was able to complete everything as normal without crashing.

Thx for reporting, sorry to hear about your trouble. It seems like the size of this map is making it unstable under certain configurations. Was it 2 or more players in your party? Were any members using below average PC specs perhaps i.e. a steam deck? Did you guys happen to try changing who was hosting the map?

To anyone else reading this, please avoid leaving key items behind in levels/slots if you leave midway, you may safely keep them in your inventory or in the rucksack.

A potential workaround for anyone else suffering crashes is to lower all the texture settings in the in-game menu (set custom texture compression to fastest, quarter size textures etc.). You probably don't need to lower lighting, post production, etc. This may reduce load on GPU, which this map is heavy on.
Last edited by Zesty Mordant; 22 Apr @ 4:40pm
G3R01431 22 Apr @ 4:46pm 
I can only find 3 tokens in Spain. Where are they? I have every other token!!
Zesty Mordant  [developer] 22 Apr @ 4:49pm 
Originally posted by G3R01431:
I can only find 3 tokens in Spain. Where are they? I have every other token!!


1 - On the side of the chest on the floor
2 - Tucked under a cushion
3 - Among the leaves on the wall near the trellis clue
4 - Inside the plant pot near the table with the speaker


iirc
G3R01431 22 Apr @ 4:50pm 
Originally posted by Zesty Mordant:
Originally posted by G3R01431:
I can only find 3 tokens in Spain. Where are they? I have every other token!!


1 - On the side of the chest on the floor
2 - Tucked under a cushion
3 - Among the leaves on the wall near the trellis clue
4 - Inside the plant pot near the table with the speaker


iirc

Thank you, the 2nd one was the one I was missing.
G3R01431 22 Apr @ 5:00pm 
Other than the 4 pressed coins on the machine and guess the country, what else can you do with tokens?
Zesty Mordant  [developer] 22 Apr @ 5:06pm 
Originally posted by G3R01431:
Other than the 4 pressed coins on the machine and guess the country, what else can you do with tokens?

That's pretty much it, we originally locked off more features of the bonus room but decided to make it all accessible by just beating the main game.
Last edited by Zesty Mordant; 22 Apr @ 5:07pm
Lemo 22 Apr @ 7:41pm 
everything is invisible except custom textures and shadows
and the skybox if you count that
Nyxiabel 23 Apr @ 1:27am 
Solved the generator cover puzzle in Toronto but the door only came halfway down so couldn't place the batteries in the bottom half. Had to restart the game. Tried to leave and return to Toronto but no change.
Zesty Mordant  [developer] 23 Apr @ 2:26am 
Originally posted by Lemo:
everything is invisible except custom textures and shadows
and the skybox if you count that

Thx for reporting, can you confirm whether you were running on Deck/Windows/Linux/Mac? Also how many players, if not solo? Have not encountered this bug before. Have you tried restarting and setting your in-game texture/custom texture settings to minimum?
Zesty Mordant  [developer] 23 Apr @ 2:29am 
Originally posted by Nyxiabel:
Solved the generator cover puzzle in Toronto but the door only came halfway down so couldn't place the batteries in the bottom half. Had to restart the game. Tried to leave and return to Toronto but no change.

Thanks Nyxiabel, if I understand correctly, were you the one playing on stream/versus mode that we were watching?

If so, to anyone reading, versus mode or running 4 players may make this map run strangely, we observed several strange issues specifically in versus. Will continue investigating.

If not, please let me know which platform (Deck/Windows/Linux/Mac) + how many players.
< >
Showing 1-15 of 31 comments
Per page: 1530 50