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I would suggest (as I always do) to equip trackers to your flyers so that in the event one goes MIA, you can track him/her down.
Perhaps you can do this and if this issue happens again you'll be able to observe why the flyer didn't make it back and report back to me (my hunch is a collision issue somewhere on route).
This may or may not be related, but a recent ARK game patch had some incidents of tamed dinos being deleted due to a caching issue, might explain the issue you've experienced or might be totally coincidental. See Jen's Tweet.
Either way, definitely equip trackers and let me know if you experience any further "bermuda triangle incidents" (lol, I like that description).
They're all equipped with transponders now and there hasn't been another incident since, but I think one thing that's helped substantially is being more careful about encumberance. We had been loading birds to 85% before, but after the dissappearances we set a new rule of thumb to never exceed 75% capacity. Zero encumberance = less time spent out of our sight, and I think that's made a big difference.
There is a new issue we've been seeing the past few days though. Couldn't say exactly when it started, but stationary birds with following disabled are totally ignoring send-to and recall commands from both flag and bird itself. They just sit there grounded and unresponsive until you enable following, at which point they will then take off and follow the homing command given. They will not actually follow the player until they arrive at the flag and the player enables following again.
We've gotten a lot of new players recently though, and we're starting to think a lack of ram could be causing issues. We're adding another 16GB tonight, so maybe that'll do the trick. Figured I'd mention it though in case anyone else is seeing this odd behavior.
Vacation?
Recent ARK patch has broken this functionality. Read this thread for more details.
Yeah while this does work I wouldn't advise doing this as I wouldn't be able to predict if there would be any side-effects.
I've narrowed down the issue, something has changed with the networking with how the flyer's take off. This is the part of the behaviour tree that is failing. If the flyers are mid-air when a Send To or Recall commands are issued then the features work as expected (I tested by jumping off and enabling fly cheat to access the flyers multi-use menu).
Equip your flyers with trackers, that is the most I can suggest at this point in time.