Hotel Galactic

Hotel Galactic

View Stats:
Bug Demo
I can't play the demo, every time I open the game, I can hear the music and when I hover over the menu with my mouse I can hear the sound too, but my monitor is complete pink or black. I uninstalled the demo and installed it again, but I have the same problem. The same issue accures, when I start my laptop again.
Last edited by Pixie; 6 Mar @ 11:56am
< >
Showing 1-11 of 11 comments
Uncy 6 Mar @ 11:56am 
Hey! we'll take a look at it, would it be possible for you to send me the logs file?
You can find it in C:\Users\username\AppData\LocalLow\Ancient Forge\Hotel Galactic Demo
Pixie 6 Mar @ 12:26pm 
Where can I upload the logfiles?
antek  [developer] 6 Mar @ 12:54pm 
Originally posted by Pixie:
Where can I upload the logfiles?
Send them to support@ancientforgestudio.com with Hotel Galactic in the email title.
corbo 7 Mar @ 2:24am 
I can't play the demo because the texts are too small.
According to the inventors of writing's user manual, texts are intended to be read, not as some form of background noise.

Besides, the typewriter effect sends the game straight to the bin.
According to the inventors of writing's user manual, texts are intended to communicate information, not to jellify brains.
The inventor of the typewriter effect has since apologised for their asinine anti-contribution to the world, then performed seppuku. Though their obnoxiousness could never be atoned for, they cannot be held responsible for the continuous use of the gormless trope.

Gamepad controls are horrendous.
Mouse controls are a thousand times more comfortable.
Unlike the 2 rookie mistakes above, gamepad controls aren't easy to design; hopefully you'll get detailed feedback to help you on the topic.

Were I able to read the tutorial, indicators, and other small characters, and were I able to read the legible characters without having to click on them every single time so that they would actually be on screen all at once, I would have tested the actual gameplay.
As it stands, it's am instant pass.
Uncy 7 Mar @ 4:07am 
Originally posted by corbo:
I can't play the demo because the texts are too small.
According to the inventors of writing's user manual, texts are intended to be read, not as some form of background noise.

Besides, the typewriter effect sends the game straight to the bin.
According to the inventors of writing's user manual, texts are intended to communicate information, not to jellify brains.
The inventor of the typewriter effect has since apologised for their asinine anti-contribution to the world, then performed seppuku. Though their obnoxiousness could never be atoned for, they cannot be held responsible for the continuous use of the gormless trope.

Gamepad controls are horrendous.
Mouse controls are a thousand times more comfortable.
Unlike the 2 rookie mistakes above, gamepad controls aren't easy to design; hopefully you'll get detailed feedback to help you on the topic.

Were I able to read the tutorial, indicators, and other small characters, and were I able to read the legible characters without having to click on them every single time so that they would actually be on screen all at once, I would have tested the actual gameplay.
As it stands, it's am instant pass.

Thank you for your message, we'll take a look into the gamepad controls, but would you be able to send me a screenshot or the video showing the small text on your device? What resolution are you playing at and what monitor are you using?
Has there been a resolution to the black screen issue, because I am having the same problem.
Goranski 8 Mar @ 11:04am 
same thing here! uninstalled the game and tried again, still the same thing. except my screen is not just black, it's bringt pink for some reason??? really excited to play the demo when they fix it!
A developer of this app has indicated that this post answers the original topic.
Pixie 10 Mar @ 1:41pm 
The latest patch fixed my issue. tyvm :)
antek  [developer] 10 Mar @ 3:10pm 
Originally posted by Pixie:
The latest patch fixed my issue. tyvm :)
Great to hear that! I assume you're using the DirectX launch option?
Pixie 11 Mar @ 5:19am 
Originally posted by antek:
Originally posted by Pixie:
The latest patch fixed my issue. tyvm :)
Great to hear that! I assume you're using the DirectX launch option?

For some reason I can start the demo with both options and it works.
antek  [developer] 11 Mar @ 12:21pm 
Originally posted by Pixie:
Originally posted by antek:
Great to hear that! I assume you're using the DirectX launch option?

For some reason I can start the demo with both options and it works.
Welp, the most important part is that it works now :winter2019joyfultearsyul:
< >
Showing 1-11 of 11 comments
Per page: 1530 50