First of all I wanna clarify it here once and once only: Hotel Hideaway is not a game it's more like a glorified chatroom. The definition of the word game is "a form of play or sport, especially a competitive one played according to rules and decided by skill, strength, or luck." while there is elements of that the experiences are very limited and few and far between. If you download this what you can expect is a place to make friends, customize avatars and rooms, but like with any free product it comes with its price.

There is a wide variety of character customization, furniture, colors, emotes, etc available to players, most of which can be earned through doing daily tasks and rifting. Rifting is a feature in the game where a portal looking thing will pop up in rooms at set times to reward players either of the two main game currency "coins or diamonds." In fact there are methods to unlock nearly everything without spending money. Most items in the game that are seasonal do return so FoMO isn't too bad. HH is also crossplay with mobile devices so if you are looking to make friends with various tastes and hobbies outside of gaming then there's plenty of non-gamers on the app.

It also has this friendship tier system that I am really fond of and wish was implimented in other games. Essentially you can use stamps which are a regenerative thing that everyone has to upgrade a friendship up to a total of 5 times. 1st stamp is free so that you can friend everyone, 2nd takes like 20 minutes of playtime and the 5th and final stamp takes 12 hours. This means it takes some dedication and trust to get to that level with someone. The higher tier of friendship you are with a person allows for stronger connections.

• Their name will show at the top of your friends list.
  
• You will be able to gift each other better rewards for daily logins.
  
• It effects cooperative emotes turning things like awkward tier 1 hugs with each other into lifting them off the ground into a tight squeeze.

Coming from Someone who's been playing almost a year there's a lot so I'll try to note them down.

• The diamond price point of some items is way too high. I am talking individual clothing pieces that can cost upwards of $13Cad and there's even a few emotes that cost over the $25Cad pack. So if you don't get the good rifts then obtaining items is infuriating.
  
• The game has an incredibly slow start. There are ways to minimize this process but for the most part it's barely fun till you reach someting like level 40.
  
• Bugs when they exist are extremely bad. Just last month users weren't able to view colours in the stores without the game crashing, and there were serverwide thanos snaps where half the people in various rooms would just crash at random. (It's worse for mobile users.)
  
• You can only link your account to either Steam or Facebook, If you want to play on your phone sometimes on the go then you choose facebook. If you ever delete your facebook your account will be gone for good.
  
• Customization though vast is sometimes lacking. For example wings, necklaces, and tails or hip items are all tied to the same category. Facepaint and tats are in the same category as jawline and beards. Special effects around your avatar and glowing eyes or foggy breath are in the same category. This makes it feel restricting and impossible to mix and match certain items.
  
• The overall experience can feel tedious with daily login tasks and trials of style. Since there isn't any meaningful minigames you are stuck in an annoying grind

As irritating as it's flaws can be I would still recommend it to people who'd just like a simple place to socialize with an adult audience that reaches further than the space of VRchat weirdos. It does still have something that you could find value in, I know I have. I don't plan to leave HH entirely as many of the friends I have made use this as a central hub to interact with each other physically when we are not busy playing actual games or or on group calls with each other.