Game won't start after update to build 328/329 :: Natural Selection 2 Technical Issues

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Ghoul [developer] 20 Jun, 2019 @ 7:16am

Game won't start after update to build 328/329

Hi,

we upgraded to the VC++ 2017 run-time libraries with build 328 for windows OS. Steam should install those during the update but is known to fail to do so.

Hence if you can't start the game any longer after updating the game to build 328 please try these steps to resolve the issue:

Open Steam
Hover over Library and click at Tools
Install the Steamworks Common Redistributables if they are not allready installed
Right-click at Steamworks Common Redistributables -> Properties -> Local Files -> Browse Local Files
Open _CommonRedist -> vcredist -> 2017
Now run the vcredist_x64.exe

Last edited by Ghoul; 27 Sep, 2019 @ 6:44am

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Showing 1-6 of 6 comments

Bugaj

20 Jun, 2019 @ 8:43am

I tried that, but vcredist 2017 was already installed. I tried to reinstall it, but that didn't help either. Finally I navigated to the game directory and run ns2.exe binary directly. It was complaining about missing d3dcompiler_47.dll so I copied the file from other steam directory and now game works fine.

BloodPath

20 Jun, 2019 @ 5:57pm

Funny thing all dis don`t work ...... maybe you should build a repair patch ......

israroot

20 Jun, 2019 @ 6:41pm

Handschuh

21 Jun, 2019 @ 2:42am

Since the Community is also active in the official NS2 discord you could try to get faster help there.

Some of the Devs are also in the official NS2 Discord especially after a patch.

Last edited by Handschuh; 21 Jun, 2019 @ 2:43am

Electro

20 Sep, 2019 @ 1:01pm

"Finally I navigated to the game directory and run ns2.exe binary directly. It was complaining about missing d3dcompiler_47.dll so I copied the file from other steam directory and now game works fine." -> same ! it's ok now for me too
weird