How do i take back my steam points (SOLVED)

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Oliver Invinciblington 26 Aug @ 8:29am

Some how some hacker got into my account and just gave himself a bunch of rewards with my points going from 61,000 to 810 how can i take them back :(

Last edited by Oliver Invinciblington; 26 Aug @ 2:34pm

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Showing 1-14 of 14 comments

Seretti 26 Aug @ 8:30am

You can't. It's your responsibility to keep your account secure and you did not do that.

Zarineth 26 Aug @ 8:32am

Start with this to secure your account:

Originally posted by Aluvard:
Hijacked. Malware or phishing.

Follow steps 1-6 to secure your account:

1. Scan for malware https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices https://steamhost.cn/twofactor/manage
4. Change passwords from a trusted/clean device.
5. Generate new backup codes for your Mobile App https://steamhost.cn/twofactor/manage
6. Revoke the API key https://steamhost.cn/steamcommunity_com/dev/apikey (there should be nothing in the APIKEY)

Regarding items:
https://steamhost.cn/help_steampowered_com/faqs/view/3B6E-B322-2400-8D24

If the point transaction was made less, than 2 weeks ago, try resetting (not changing) your password. It should reverse any point purchase.

Oliver Invinciblington 26 Aug @ 8:33am

Originally posted by Seretti:
You can't. It's your responsibility to keep your account secure and you did not do that.

the thing is i had the 2FA stuff and they just logged into my account and used all my points on him

wesnef 26 Aug @ 8:34am

Originally posted by Oliver Invinciblington:
Originally posted by Seretti:
You can't. It's your responsibility to keep your account secure and you did not do that.
the thing is i had the 2FA stuff and they just logged into my account and used all my points on him

Stop logging in to third party sites that ask for your Steam login. Or clicking on "free gift" links in Discord chat. Or falling for phishing scams. You gave them your 2FA codes, they used them.

Oliver Invinciblington 26 Aug @ 8:35am

Originally posted by wesnef:
Originally posted by Oliver Invinciblington:
the thing is i had the 2FA stuff and they just logged into my account and used all my points on him

Stop logging in to third party sites that ask for your Steam login. Or clicking on "free gift" links in Discord chat. Or falling for phishing scams. You gave them your 2FA codes, they used them.

yet again i dont do that the only site ive signed into is the tf2 trade site tradeit

Callahan420 26 Aug @ 8:41am

Originally posted by Oliver Invinciblington:
Originally posted by wesnef:

Stop logging in to third party sites that ask for your Steam login. Or clicking on "free gift" links in Discord chat. Or falling for phishing scams. You gave them your 2FA codes, they used them.
yet again i dont do that the only site ive signed into is the tf2 trade site tradeit

All third party skin trading/gambling sites are scams.

Oliver Invinciblington 26 Aug @ 8:42am

Originally posted by Callahan420:
Originally posted by Oliver Invinciblington:
yet again i dont do that the only site ive signed into is the tf2 trade site tradeit

All third party skin trading/gambling sites are scams.

i know that and it inst a gambling site

Lilim 26 Aug @ 9:01am

Originally posted by Oliver Invinciblington:
i know that and it inst a gambling site

Have you already secured your account (see post #2)?

Last edited by Lilim; 26 Aug @ 9:01am

pckirk 26 Aug @ 9:02am

You gave your info away. Only trade on steams Marketplace.....

Beardface31 26 Aug @ 10:19am

Originally posted by Oliver Invinciblington:
Originally posted by Callahan420:

All third party skin trading/gambling sites are scams.
i know that and it inst a gambling site

It is a SCAM site.

#10

Oliver Invinciblington 26 Aug @ 1:20pm

Originally posted by Lilim:
Originally posted by Oliver Invinciblington:
i know that and it inst a gambling site

Have you already secured your account (see post #2)?

yes

#11

miamew3 26 Aug @ 1:39pm

Reset your password and any points your account issued less then 14 days ago will be cancelled and returned to your account.

#12

J4MESOX4D 26 Aug @ 2:07pm

Originally posted by Oliver Invinciblington:
Originally posted by Callahan420:

All third party skin trading/gambling sites are scams.
i know that and it inst a gambling site

It's a third party site and use them at your own risk. You wouldn't give away your bank details to some random site and your Steam credentials should be treated with importance too.

#13

Oliver Invinciblington 26 Aug @ 2:34pm

Originally posted by miamew3:
Reset your password and any points your account issued less then 14 days ago will be cancelled and returned to your account.

thanks it worked