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pamen7519 30 Jun @ 3:02am

Help

What can I do

I can't log in to my Steam account because of Steam Guard. Some of the games I bought through the Steam mobile app weren't showing up in my PC library, so I cleared the Steam cache on my PC. The phone that had Steam Guard was with my brother, and he deleted the app.I do have another phone with me which has access to steam. What I do now🥲. Don't remember r code

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Showing 1-15 of 17 comments

Seretti 30 Jun @ 3:15am

https://steamhost.cn/help_steampowered_com/en/faqs/view/7EFD-3CAE-64D3-1C31#sold

"If you no longer have access to your phone and don't have your recovery code, you'll need the assistance of Steam Support."

And why didn't you write down the recovery code and keep it in a safe place?

pamen7519 30 Jun @ 3:27am

Should have wrote it down😕😞

Lilim 30 Jun @ 3:39am

Originally posted by pamen7519:
Should have wrote it down😕😞

Do you have any proof of ownership?

It is possible to recover a lost or stolen Steam account. You don't need access to the email, phone or password currently tied to the lost or stolen account for this to work.

The recovery process allows you to contact Steam Support to provide proof of ownership.

Follow this guide to recover your account:

https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=3456188107

Support articles about account recovery:

Recovering a Stolen or Hijacked Steam Account

Providing Proof of Ownership

Link from the guide to start the recovery process:

https://steamhost.cn/help_steampowered_com/en/wizard/HelpWithLoginInfo?accountsearch=1&issueid=408&reset=1

pamen7519 30 Jun @ 4:52am

I think I will give up don't think I can recover.

Lilim 30 Jun @ 5:00am

Originally posted by pamen7519:
I think I will give up don't think I can recover.

Don't give up.

At least try to contact Steam Support first.

pamen7519 30 Jun @ 5:07am

Alright. Don't think steam will really care though. It's just one account. Man this how it turn outs when I finally started having money to buy games.🙁

ReBoot 30 Jun @ 5:36am

Originally posted by pamen7519:
Alright. Don't think steam will really care though. It's just one account. Man this how it turn outs when I finally started having money to buy games.🙁

Have you bought games on this account previously?