Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
UBISOFT account got hijacked.
i got some emails saying that someone from veitnam changed my email address, and when i opened a ticket with the support they said we sent a recovery link to the email linked to the account which is idiotic since i already told them hacker changed it, i provided everything that i'm the owner of the account, but they insist that to access my account i need to verify the email that the hacker already own not my original email !!! i only have 3 games from ubisoft and i can live with the fact that i wont play them again, but can i unlik uplay account from steam you know for future purchases ?
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Ask ubisoft support why they send the email to the hijackers email
ْSmoke™ For 13 timer siden 
Oprindeligt skrevet af Muppet among Puppets:
Ask ubisoft support why they send the email to the hijackers email
i did, and all theyare saying is that they need to prove I'm the owner how ridiculous ! right after they close the ticket, i opened six tickets so far all the same response.
Make it more clear.
"The hijacker changed the email when he stole the account."
ْSmoke™ For 13 timer siden 
Oprindeligt skrevet af Muppet among Puppets:
Make it more clear.
"The hijacker changed the email when he stole the account."
i did, he said sorry our recovery policy and some big load of ♥♥♥♥ that won't help, any other platform i'd recovered my account in minutes.
Aluvard For 13 timer siden 
Try their Discord. Maybe you will find someone who will be able to help you.
ْSmoke™ For 13 timer siden 
i did some googling, multiple posts in reddit and steam.it seems like no one got their account back once the email is changed.
Well, ask this question:
How can anyone get their account back if the email was changed by the hijacker?
Aluvard For 12 timer siden 
Try their Discord.
The question is good for there too :D
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