Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
ْSmoke™ For 14 timer siden
UBISOFT account got hijacked.
i got some emails saying that someone from veitnam changed my email address, and when i opened a ticket with the support they said we sent a recovery link to the email linked to the account which is idiotic since i already told them hacker changed it, i provided everything that i'm the owner of the account, but they insist that to access my account i need to verify the email that the hacker already own not my original email !!! i only have 3 games from ubisoft and i can live with the fact that i wont play them again, but can i unlik uplay account from steam you know for future purchases ?
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Muppet among Puppets For 13 timer siden 
Ask ubisoft support why they send the email to the hijackers email
#1
ْSmoke™ For 13 timer siden 
Oprindeligt skrevet af Muppet among Puppets:
Ask ubisoft support why they send the email to the hijackers email
i did, and all theyare saying is that they need to prove I'm the owner how ridiculous ! right after they close the ticket, i opened six tickets so far all the same response.
#2
Muppet among Puppets For 13 timer siden 
Make it more clear.
"The hijacker changed the email when he stole the account."
#3
ْSmoke™ For 13 timer siden 
Oprindeligt skrevet af Muppet among Puppets:
Make it more clear.
"The hijacker changed the email when he stole the account."
i did, he said sorry our recovery policy and some big load of ♥♥♥♥ that won't help, any other platform i'd recovered my account in minutes.
#4
Aluvard For 13 timer siden 
Try their Discord. Maybe you will find someone who will be able to help you.
#5
ْSmoke™ For 13 timer siden 
i did some googling, multiple posts in reddit and steam.it seems like no one got their account back once the email is changed.
#6
Muppet among Puppets For 12 timer siden 
Well, ask this question:
How can anyone get their account back if the email was changed by the hijacker?
#7
Aluvard For 12 timer siden 
Try their Discord.
#8
Muppet among Puppets For 12 timer siden 
The question is good for there too :D
#9
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Alle diskussioner > Steam-fora > Help and Tips > Trådoplysninger
Dato opslået: 8. juli kl. 13:06
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