Where do I submit a price discrepancy on the Steam app?
Saw a game on the feed listed at one price but the store page for the same game has a different price. No Support option to contact Steam about it.
Thanks.
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Showing 1-14 of 14 comments
Most likely your app is having cache issues. The price your seeing on the home store page was likely from a sale that just ended. The price on the page for the game itself and the checkout screen is the current price you pay.
Originally posted by leftysrevenge:
Where do I submit a price discrepancy on the Steam app?

Saw a game on the feed listed at one price but the store page for the same game has a different price. No Support option to contact Steam about it.
Thanks.

Unless you can tell us which game(s) and possibly show a screenshot, we can only assume it was either part of a bundle with a different price or a page caching issue.

:nkCool:
Thanks, good point. I cleared my app cache and it still shows. Specifically for the SimFest sale event going on right now. Potion Craft shows a consistent 60% discount between both pages, but it's $16.99 (full price) on the sale page and $19.99 on its store page. I'll add screenshots in a second.
Strange. I see Potion Craft: Alchemist Simulator on sale for $7.99.

https://imgur.com/a/tAYiacz

:nkCool:
Current screenshots as of today. Sale ends on July 28.
SimFest page[imgur.com]
Potion Craft store page[imgur.com]
(I don't post images/links a lot, so I'm hoping this lands ok.)
Originally posted by cSg|mc-Hotsauce:
Strange. I see Potion Craft: Alchemist Simulator on sale for $7.99.

https://imgur.com/a/tAYiacz

:nkCool:

I mean, 60% of $19.99 is indeed $7.99. But that's not lining up with the sale page showing a sale price of $6.79 instead.
Originally posted by leftysrevenge:
Current screenshots as of today. Sale ends on July 28.
SimFest page[imgur.com]
Potion Craft store page[imgur.com]
(I don't post images/links a lot, so I'm hoping this lands ok.)

What country are you in? What location is your phone connecting to?

The first image shows a regular price ($16.99) and a sale price ($6.79) that don't match up with any prices I see on Steamdb at all. https://steamdb.info/app/1210320/

The second screenshot is the actual price ($19.99) and sale price ($7.99) for the US.

:nkCool:
Last edited by cSg|mc-Hotsauce; 21 Jul @ 9:34am
Originally posted by Ettanin:
Event segment: https://i.imgur.com/fa5VEol.png
Price on page: https://i.imgur.com/oo51zRI.png

Interesting. I wonder if it's region coded strangely. At least yours is consistent. Thanks.
Originally posted by cSg|mc-Hotsauce:
Originally posted by leftysrevenge:
Current screenshots as of today. Sale ends on July 28.
SimFest page[imgur.com]
Potion Craft store page[imgur.com]
(I don't post images/links a lot, so I'm hoping this lands ok.)

What country are you in? What location is your phone connecting to?

The first image shows a regular price ($16.99) and a sale price ($6.79) that don't match up with any prices I see on Steamdb at all. https://steamdb.info/app/1210320/

The second screenshot is the actual price ($19.99) and sale price ($7.99) for the US.

:nkCool:

Yeah, very curious. I kinda want that price but I can't get it to lock in.

I'm East Coast US. Shows the same lower price on the webpage in a browser as well as the Steam Store app in Windows.
Originally posted by Callahan420:
it is part of a bundle https://steamhost.cn/search/?sort_by=_ASC&term=Potion%20Craft&force_infinite=1&category1=996&supportedlang=english&snr=1_7_7_151_7&page=1

That solves it. Good looking out. I keep forgetting that bundles do that. It's offering me the discount from a bundle that I'm already halfway into. Thanks for that!
Originally posted by leftysrevenge:
Originally posted by Callahan420:
it is part of a bundle https://steamhost.cn/search/?sort_by=_ASC&term=Potion%20Craft&force_infinite=1&category1=996&supportedlang=english&snr=1_7_7_151_7&page=1

That solves it. Good looking out. I keep forgetting that bundles do that. It's offering me the discount from a bundle that I'm already halfway into. Thanks for that!
It's annoying when games are in more bundles than shown on the store page, cause that's the issue. Had that bundle been on the store page, you'd seen it.
Originally posted by Crazy Tiger:
Originally posted by leftysrevenge:

That solves it. Good looking out. I keep forgetting that bundles do that. It's offering me the discount from a bundle that I'm already halfway into. Thanks for that!
It's annoying when games are in more bundles than shown on the store page, cause that's the issue. Had that bundle been on the store page, you'd seen it.

Exactly right. I briefly glanced at the bundles there to see if it was cheaper, but there were only a few listed and definitely not the one I found it in for that discounted price.
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