Refund scammers :: Help and Tips

全スレッド > Steam 掲示板 > Help and Tips > トピックの詳細

notUltStudent 7月26日 7時38分

Refund scammers

yo wsg guys , yesterday i bought a game and played it for literally 0.4 hours , which obviously less than 2 hours , the game was random without a real story and yeah i rlly didn't enjoy playing it in that short time so i decided to refund, steam didn't accept my refund knowing that it has been almost a day, i got scammed from steam its officially, last time buying from this store.

If anyone has any idea why they scammed me help please

< >

1-8 / 8 のコメントを表示

Marazipan 7月26日 7時44分

Did your ticket get closed without a response? If yes then your account is compromised and you need to fix that then request a refund again.

If you did get a response. did you leave the game exe running? That's what Steam bases it's decision on, not how long you physically played the game. If the library page shows more than 2 hours that's why it was rejected.

If the second scenario is the case then raise a manual ticket by using the I have a question option and state what happened.

notUltStudent 7月26日 7時52分

Ong it was only 0.4 hours didnt play anything sec more , i also sent to steam support they didn't response

Lilim 7月26日 7時54分

notUltStudent の投稿を引用：
Ong it was only 0.4 hours didnt play anything sec more , i also sent to steam support they didn't response

Is your ticket still open?

notUltStudent 7月26日 8時00分

Yes both the refund and the steam support, always it take 1-2 hours to get approved , now it didn't happen sadly

Lilim 7月26日 8時04分

notUltStudent の投稿を引用：
Yes both the refund and the steam support, always it take 1-2 hours to get approved , now it didn't happen sadly

Just wait for a reply from Steam Support. Don't close your ticket.

Ogami 7月26日 8時15分

notUltStudent の投稿を引用：
Yes both the refund and the steam support, always it take 1-2 hours to get approved , now it didn't happen sadly

Then just wait? They did not refuse anything, they just did not come around to your ticket yet.
It can take up to 1-2 days for a response.

Also, did you recently change your Steam password? That adds 72 hours to all Support requests for a while as a security measurement, that includes refund requests.
So they would not even see your ticket before 3 days are past.

最近の変更はOgamiが行いました; 7月26日 8時15分

Ogami 7月26日 8時29分

notUltStudent の投稿を引用：
Is this a joke ? Im sure its a joke

What? The 72 hours cooldown before tickets are worked on if you recently changed your password?
Thats very real to prevent scammers who took over your account and changed your password to refund your games or delete your account.

最近の変更はOgamiが行いました; 7月26日 8時29分