Refund scammers :: Help and Tips

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notUltStudent 2025년 7월 26일 오전 7시 38분

Refund scammers

yo wsg guys , yesterday i bought a game and played it for literally 0.4 hours , which obviously less than 2 hours , the game was random without a real story and yeah i rlly didn't enjoy playing it in that short time so i decided to refund, steam didn't accept my refund knowing that it has been almost a day, i got scammed from steam its officially, last time buying from this store.

If anyone has any idea why they scammed me help please

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Marazipan 2025년 7월 26일 오전 7시 44분

Did your ticket get closed without a response? If yes then your account is compromised and you need to fix that then request a refund again.

If you did get a response. did you leave the game exe running? That's what Steam bases it's decision on, not how long you physically played the game. If the library page shows more than 2 hours that's why it was rejected.

If the second scenario is the case then raise a manual ticket by using the I have a question option and state what happened.

notUltStudent 2025년 7월 26일 오전 7시 52분

Ong it was only 0.4 hours didnt play anything sec more , i also sent to steam support they didn't response

Lilim 2025년 7월 26일 오전 7시 54분

notUltStudent 님이 먼저 게시:
Ong it was only 0.4 hours didnt play anything sec more , i also sent to steam support they didn't response

Is your ticket still open?

notUltStudent 2025년 7월 26일 오전 8시 00분

Yes both the refund and the steam support, always it take 1-2 hours to get approved , now it didn't happen sadly

Lilim 2025년 7월 26일 오전 8시 04분

notUltStudent 님이 먼저 게시:
Yes both the refund and the steam support, always it take 1-2 hours to get approved , now it didn't happen sadly

Just wait for a reply from Steam Support. Don't close your ticket.

Ogami 2025년 7월 26일 오전 8시 15분

notUltStudent 님이 먼저 게시:
Yes both the refund and the steam support, always it take 1-2 hours to get approved , now it didn't happen sadly

Then just wait? They did not refuse anything, they just did not come around to your ticket yet.
It can take up to 1-2 days for a response.

Also, did you recently change your Steam password? That adds 72 hours to all Support requests for a while as a security measurement, that includes refund requests.
So they would not even see your ticket before 3 days are past.

Ogami 님이 마지막으로 수정; 2025년 7월 26일 오전 8시 15분

Ogami 2025년 7월 26일 오전 8시 29분

notUltStudent 님이 먼저 게시:
Is this a joke ? Im sure its a joke

What? The 72 hours cooldown before tickets are worked on if you recently changed your password?
Thats very real to prevent scammers who took over your account and changed your password to refund your games or delete your account.

Ogami 님이 마지막으로 수정; 2025년 7월 26일 오전 8시 29분