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subtle lisp midget 25 Apr, 2015 @ 7:58am
Banned on Outpost for Private Profile
About 5 days ago, I was banned on Outpost for having a private backpack. There was no malicious intent behind that, certainly not enough to be banned from the site without warning. Regardless, I made it public almost immediately after. I've yet to be unbanned, for some reason? I posted in the appeal daily, and the mod who banned me seems to have completely disregarded it. I've been rather kind about it, but it has been 5 days now. Something needs to be done about this severe neglect.
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Showing 1-8 of 8 comments
norby89 25 Apr, 2015 @ 8:50am 
https://steamhost.cn/steamcommunity_com/groups/tf2outpost/discussions/0/558747922562007365/#c622954302094710836
#1
Crono 25 Apr, 2015 @ 5:10pm 
Oh man... I made a ticket 3 months ago and no response :/
Last edited by Crono; 25 Apr, 2015 @ 5:10pm
#2
subtle lisp midget 26 Apr, 2015 @ 1:08pm 
I'm sorry their hands are worked to the bone, but if they weren't PERMANENTLY BANNING people for silly things like private profiles, that'd probably ease the load. I'm completely denied the service because of it.
#3
cy 26 Apr, 2015 @ 5:39pm 
Originally posted by Nue:
I'm sorry their hands are worked to the bone, but if they weren't PERMANENTLY BANNING people for silly things like private profiles, that'd probably ease the load. I'm completely denied the service because of it.

Outpost isn't malicious or silly, like any website they have rules and you must follow them if you wish to continue using the website, quoting Toughsox.

Originally posted by Toughsox:
Yes, you do have the liberty to choose when your profile is public or not. However, if you chose to use Outpost, then you must abide by the rules, which state, you MUST have a public profile and backpack.
#4
subtle lisp midget 26 Apr, 2015 @ 6:18pm 
Profile has been public since the instant I was banned. That's far from the issue at hand. My problem is that it has been almost a week, and the staff are completely neglecting the ticket. I keep seeing people defending the staff, "They're busy, they'll get to it when they're free". I find it somewhat laughable that they're quicker to ban for trivial reasons like private profiles, than to respond to my ticket from DAYS AGO trying to get myself unbanned. I'm not going to fight them over their policies and rules, I'm just going to fight against sheer laziness and neglect. There has been NO rudeness, anger, threats or the like. There is NO reason for them to take this long with such a simple task, when it only takes them a couple minutes to ban after a report.
#5
cy 26 Apr, 2015 @ 8:23pm 
Originally posted by Nue:
Profile has been public since the instant I was banned. That's far from the issue at hand. My problem is that it has been almost a week, and the staff are completely neglecting the ticket. I keep seeing people defending the staff, "They're busy, they'll get to it when they're free". I find it somewhat laughable that they're quicker to ban for trivial reasons like private profiles, than to respond to my ticket from DAYS AGO trying to get myself unbanned. I'm not going to fight them over their policies and rules, I'm just going to fight against sheer laziness and neglect. There has been NO rudeness, anger, threats or the like. There is NO reason for them to take this long with such a simple task, when it only takes them a couple minutes to ban after a report.

There are more staff banning people than unbanning, you're not the only one waiting, there are others who are already waiting for months, you won't receive special care, especially if you nag on the forums.

As quoted from two other similar threads I replied to,
Originally posted by Cye:
"The appeal team is contributing their own precious time to Outpost, there is only so much they could do on top of the daily dump of new appeals.

They'll get to you, but for now, all you could do is wait, the staff will most likely not allow a dispensation to pass."
Last edited by cy; 26 Apr, 2015 @ 8:23pm
#6
subtle lisp midget 26 Apr, 2015 @ 8:57pm 
Originally posted by Cronopio:
Oh man... I made a ticket 3 months ago and no response :/

Originally posted by Nue:
if they weren't PERMANENTLY BANNING people for silly things like private profiles, that'd probably ease the load.

Originally posted by Cye:

There are more staff banning people than unbanning, you're not the only one waiting, there are others who are already waiting for months

Precisely why they should put unbanning people just a biiiiit higher on their priorities list. Waiting for months is completely unacceptable. Especially when they are banned for asinine reasons, like myself. Somebody really needs to stop defending the staff and actually address this to them.
Last edited by subtle lisp midget; 26 Apr, 2015 @ 8:59pm
#7
Blue Screen of Death 26 Apr, 2015 @ 10:39pm 
You don't get to cut the line because your ban is easier to lift.

You broke a rule and was penalized for it. It has always been like this, and private profiles/inventories have always been against the rules and generated permanent bans. It's been this way for 4 years now...

Each staff is assigned to a different department. Some do bans, some do appeals. There are no crossovers. And handling ban appeals takes more time than issuing bans. Our priority will always be those who follow the rules (by also protecting them from those who don't), not those who break them.
Last edited by Blue Screen of Death; 26 Apr, 2015 @ 10:40pm
#8
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Date Posted: 25 Apr, 2015 @ 7:58am
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