Works great I just misunderstood a few things thank ya!

OK, I've investigated further. There were three issues: a bug in the text parsing, less-than-helpful error messaging, and some unsupported formatting in your attack. I've fixed the first and tried to improve the second. As for the third, here's the text you had, followed by what you probably want instead (in both cases, remove the quotation marks):

"Neon (Shocking Grasp): +7 to attack 2d8 damage removes reactions for a turn"

"Neon (Shocking Grasp): +7 vs. AC, 2d8 lightning; removes reactions for a turn"

There needs to be a comma separating the to-hit roll from the damage roll, and semicolon separating further text. Also, while "damage" is supported as a damage type, I thought you might need to be more specific (e.g., for dealing with barbarian resistances). So I subbed in "lightning," as that's what Shocking Grasp does.

Let me know if you run into more trouble!

https://imgur.com/a/FsUKEPS

idk ive tried but I'm gonna try again real quick.

Hmm, I can't repro locally; the examples listed above all seem to work. I right-click the control panel, enter the information in the Description field (not Name or GM Notes), and click Save. Note that the text pasted doesn't have the leading bullet from the list above, and that each attack should be entered individually. Here's a screenshot: https://imgur.com/a/z6tvd1h . Am I missing something?

I copy pasted your examples to see if I was doing something wrong and it still says I'm not starting with the name then the attack in parenthesis