I unfortunately don't have that much further information to give. We observed that bots do not spawn for some people and do for others.

SC are taken from the player's account, but the bot item is not consumed and the robot doesn't spawn. All without any server/client side error in the log.

We had two people with this issue, one had multiple players in one faction, second one was alone. But after testing with other two guys they spawned the bots without issues.

Any idea what might be behind it?