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Console should show some messages either on a successful or unsuccessful load, usually starting with "[Cloudbox]". What messages do you get if you click the "Reconnect" button? Note that while you're in console the game is paused so some things won't load while you're looking at it, click 'reconnect' and wait 10 seconds before checking console.
Please also check the cloudbox website in your regular browser (not steam overlay) at https://cl0udb0x.com/ - if it works in your regular browser or not, that'll help us narrow down the problem so we can fix it.