Wanderland

Wanderland

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cheekiyaya 27 Nov, 2017 @ 7:47pm
Frequent Asked Questions (FAQs)
:: TECHNICAL ISSUES ::

1. I am facing connection lost. What should I do?
Please check your internet connection, make sure it is stable and with good connectivity.
The game developer could also be working on fixing some bugs or issues within the game. Try to come back after a while to see if this issue persists. If it persists for more than 1 day, please contact kp@jetdogs.com

Sometimes, your progress will be reversed a little bit. If this happens, just redo the action. If connection lost issue persists after you redo the action, then stop doing it because this would mean that the developers are still working on the game.


2. My tournament status has a "black circle" and my friend list is empty. What does that mean?
Wanderland is loading the game, you will need some time to let it load! Once loaded, the black circle will disappear and you will be able to check your tournament status again.


3. I have not received any quests for days. What is happening?
It could be because your quest has progressed faster than your leveling up. However, it could also be because of bugs. If you want, you can add me to ask what is going on, or you can write to Jetdogs to report the issues.


4. I played the HOS, but my quest item didn't drop out. Is it a bug?
We will not know whether it is a bug or not till you have tried several times. Quest item is not 100% for every HOS played. Sometimes, you have to play 5-8 times to get an item. You can buy Potions to improve chances of finding quest item. If after playing for more than 20 times and nothing happens, then you may contact Jetdogs about it, or you can chat with me to find out exactly what is wrong (I have experienced this before).


5. My Wanderland couldn't load / open up. What should I do?
First, try to check the integrity of your game files. You can do so by going to Library > Right Click On Wanderland > Properties > Local Files > Verify Integrity of Game Files
If your file is corrupted, they will automatically repair it. Try opening it after they are done (just a few minutes). If your file is working fine, you will get a notice saying "All files successfully validated".

If you are still not able to open the game, you can either email Jetdogs or chat with me and see if I know something.


6. Is it possible to restart the game from the beginning (for whatever reasons)?
Yes you can reset the game. It is too long to write it here, so please just contact me and I will guide you step by step. If you are not English speaking, we can use google translate, not a problem.


7. My gift counter didn't reset. What is happening?
Usually, the gift counter resets 12 midnight, following your time zone. Please close the game before midnight and reopen it past midnight. It should reset. If it doesn't, please observe on for 1 more day. If still doesn't reset, please email the developers.


8. How to contact the game developer about my problems?
Email them! Here you go: contact@jetdogs.com or kp@jetdogs.com.

You might be required to send them additional files for checking. The game save file is located in: This PC > C: > Users > Your Computer User Account Name > AppData > Roaming > Artogon > Wanderland > Persistence. Zip up the entire Persistence file and email to the given address.



:: IN-GAME ISSUES ::

1. How can I curse a scene?
Please read up the guide on curses here under section "Smoke Dissolver / Mirror Breaker / Linguist"
https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=1210523124


2. Is there a difference between requesting from friends for Mirror Shards and Giant Mirror Shards?
YES, there is a difference and I am not talking about the number of cursed scenes it gives. To get Giant Mirror Shards, you are required to purchase it with rubies. Everyone has limited resources in Wanderland, especially rubies and coins, hence requesting for something that requires other players to buy is not advisable. You are not likely to get it.

Instead, try to request for Mirror Shards. This is available for free by playing Hunter's Hunt at night mode and also through other avenues. Friends are likely to give you this item compared to Giant Mirror Shards.

Same goes to curse items for Fog Curse and Abracadadra Curse. It is advisable to request for: Reeky Alder Amber or Mix of Letters.

If you do not know how it looks like, please visit SHOP > WEAPONS & LURES.


3.If I curse the scene during Night Timed Mode, will I be searching in the dark?
The answer is NO. You will always have with lights on :)


4.It is so difficult to get Wooden Mask. Is possible for me to farm it?
YES! Definitely. Provided you have quite some Abracadabra Curse item with you. Check out this guide under "Smoke Dissolver / Mirror Breaker / Linguist".

https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=1210523124

5. Is there a one-time cost to pay for the game?
No, this game has no one-time cost or fee that would allow you to play without any sort of restriction. This is a free-to-play game, and you are not bound to purchase anything. However, if you want to ensure smoothness of the game, you can get DLCs by visiting the Store Page of Wanderland.


6. The enemy I require is not spawning and I have waited for hours. What should I do?
Try to clear off some other enemies, or enemies of the same type. Usually they will appear after a while. If they do not appear, you can feedback this matter to me, because I faced the same issue. But mine was being rectified.


7. Is the scene mode random?
No, all scenes are not random, they follow a specific pattern.It is not necessary to spend rubies to change scene.


8. How can I change scene in HOS?
You can change the scene by pressing on the "refresh" button as shown in the picture below (Please press the link). It will switch to the NEXT mode only and it costs 3 rubies.

https://steamuserimages-a.akamaihd.net/ugc/895518197401569145/0583F9067CE6A47B2D84749B5307F678A1CFED97/


9. Right BEFORE the tournament ended, I ranked 1st place (or any position), but AFTER the tournament ended, my position is different! What is happening?
I faced this problem, took me a while to figure it out.

There are various level brackets in the tournament, you will only compete with those players same level with you. If you are level 20, you will not see players level 50 in the same tournament listing. This is to ensure that the competition is fair for everyone of different levels.

Now, why is your position different from before? This is because when the game ended, you have entered a new tournament bracket, highly because you levelled up during the tournament.

If this is not the case, then chat with me about it, so I could update this section or refer you to the developer:)


10. It is so difficult to play with restricted energy and I don't have money to buy in game credits. What should I do?
Well, there are affordable DLCs for you to purchase during Steam sale. Alternatively, I have written up 2 guides for Wanderland, hopefully it helps.

https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=1210523124
https://steamhost.cn/steamcommunity_com/sharedfiles/filedetails/?id=1209779006

If you have further questions, you can always ask me. I will update questions here.
Last edited by cheekiyaya; 5 Dec, 2017 @ 6:39pm
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Showing 1-4 of 4 comments
Otter 28 Nov, 2017 @ 7:36am 
Well done, Cheekiyaya! Excellent helpful hints.
Lady_Alfhild 30 Nov, 2017 @ 10:35pm 
How can I purches the free games with the free steam keys?
cheekiyaya 1 Dec, 2017 @ 6:17am 
Originally posted by Lady_Alfhild:
How can I purches the free games with the free steam keys?

Hi Lady_Alfhild, do you mean how to can redeem steam codes/keys? You can click on '+ ADD A GAME...' and click 'Activate a product on steam', but if you mean something else please explain me and I will try to answer it! :laugh_eol:
sp3lfanaaT 21 Dec, 2018 @ 11:29am 
so we need to be live online with our client ? i tried offline mode but it did not work :steamsad:
hmmm, i guess i thought this would be a local game.... anyway i willl uninstall it thanks for the info
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Showing 1-4 of 4 comments
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