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2. who cares they're forums. The equivalent of talking to walls
I guess now I know how it feels to be one of those bullied kids in school, who once the bullies leave alone starts to miss the attention. They just got bored of me I guess. Feels bad.
and you be like "can you elaborate on that? what rule was broken?"
and they be like "it appears this account was banned from _____, we looked into it and determined that this ban was applied correctly.
because we have provided all the information we can regarding this obvious case of mod abuse you will not recieve an further replys regarding this issue. if you have any other issues feel free to contact us so we can ignore that and be completely unhelpful also."
ya know, like the issue with steam overlay that literally soft-locks my PC that's existed for months that they say is a "known issue with no current fix"?
though I'm like 100.1% steam support is AI at this point anyways... it's actually bugged out on my before and replied with some broken attempt at a social reference like "#♥♥♥♥♥♥?""
like "what was that broken steam support AI?" "I'm not an AI. I'm a real boy!!"
pretty please.
why are you talking to an AI?
Very good.
They care enough to pay the moderation staff, even though that means they're operating at a loss.
https://www.youtube.com/watch?v=oijEsqT2QKQ
Must remember that the forums are not the only thing on Steam that need to be moderated. There is also every other piece of user-generated content - guides, avatars, groups, profiles, etc.
Setting aside the forums it's in any company's interest to have moderation when users can upload things. Don't really want people uploading illegal content onto your website unless you want to risk getting into trouble and scaring other customers away.
I am sure they also have the budget to spare for the moderation, but they also probably pay the bare minimum for it.
like they say, you can fool most of the people some of the time or you can fool some of the people most of the time... but you can't fool all of the people all of the time.