Steam Refund policy and RTS games

Všechny diskuze > Fóra služby Steam > Steam Discussions > Detaily tématu

Dreadnaught (Zabanován) 7. čvc. v 11.29

I really think it's unfair to have a hard 2 hour window on games that a single match can take 45+ min, especially when there's a lot of waiting in menus to find a match or, in my case, having to mess around building a deck in something like Broken Arrow. I played 2 matches and I'm at 4 hours. I absolutely hate the game and also feel mislead on the current state of it. There aren't even tooltips or descriptions for any button or icon. Cheating is rampant according to steam discussions, and there's a huge imbalance in the factions as it is, which I experienced immediately. I can't refund because I had to watch a video on how to build a deck while alt tabbed? Come on. 2 hours for an RTS is very little time to make an assessment.

I feel absolutely robbed.

< >

Zobrazeno 1–15 z 70 komentářů

Start_Running 7. čvc. v 11.39

SIngle Player exists.
You have enough time to try that.

Dreadnaught (Zabanován) 7. čvc. v 11.40

Start_Running původně napsal:
SIngle Player exists.
You have enough time to try that.

The focus and selling point of the game is the multiplayer and the deck building. Don't respond if you don't know what you're talking about.

Naposledy upravil Dreadnaught; 7. čvc. v 11.41

cSg|mc-Hotsauce 7. čvc. v 11.42

Dreadnaught původně napsal:
Steam Refund policy and RTS games

I really think it's unfair to have a hard 2 hour window on games that a single match can take 45+ min, especially when there's a lot of waiting in menus to find a match or, in my case, having to mess around building a deck in something like Broken Arrow. I played 2 matches and I'm at 4 hours. I absolutely hate the game and also feel mislead on the current state of it. There aren't even tooltips or descriptions for any button or icon. Cheating is rampant according to steam discussions, and there's a huge imbalance in the factions as it is, which I experienced immediately. I can't refund because I had to watch a video on how to build a deck while alt tabbed? Come on. 2 hours for an RTS is very little time to make an assessment.

I feel absolutely robbed.

Sounds like if you played 2 matches at 4 hours, you should have stopped at 1 match, at 2 hours.

Find the purchase itself... https://steamhost.cn/help_steampowered_com/en/wizard/HelpWithPurchase

Choose "I still have a question..."

Explain the entire issue carefully.

And hope for the best.

Naposledy upravil cSg|mc-Hotsauce; 7. čvc. v 11.43

Dreadnaught (Zabanován) 7. čvc. v 11.44

cSg|mc-Hotsauce původně napsal:
Dreadnaught původně napsal:
Steam Refund policy and RTS games

I really think it's unfair to have a hard 2 hour window on games that a single match can take 45+ min, especially when there's a lot of waiting in menus to find a match or, in my case, having to mess around building a deck in something like Broken Arrow. I played 2 matches and I'm at 4 hours. I absolutely hate the game and also feel mislead on the current state of it. There aren't even tooltips or descriptions for any button or icon. Cheating is rampant according to steam discussions, and there's a huge imbalance in the factions as it is, which I experienced immediately. I can't refund because I had to watch a video on how to build a deck while alt tabbed? Come on. 2 hours for an RTS is very little time to make an assessment.

I feel absolutely robbed.

Sounds like if you played 2 matches at 4 hours, you should have stopped at 1 match, at 2 hours.

:nkCool:

Good to see it's still just toxic people lurking in even the base steam forums. Thanks for not even reading what I wrote.

cSg|mc-Hotsauce 7. čvc. v 11.45

Dreadnaught původně napsal:
cSg|mc-Hotsauce původně napsal:

Sounds like if you played 2 matches at 4 hours, you should have stopped at 1 match, at 2 hours.

Good to see it's still just toxic people lurking in even the base steam forums. Thanks for not even reading what I wrote.

Read my edit.

rawWwRrr 7. čvc. v 11.46

Dreadnaught původně napsal:
Cheating is rampant according to steam discussions,

Dreadnaught původně napsal:
and there's a huge imbalance in the factions as it is, which I experienced immediately.

So with knowledge and immediate disappointment, you still pushed forward for 4 hours thinking it would change?

fluxtorrent 7. čvc. v 11.46

So the game works. You are not entitled to a refund.

Buyers remorse is NOT a valid reason for a refund

Naposledy upravil fluxtorrent; 7. čvc. v 11.46

Crazy Tiger 7. čvc. v 11.48

Refunds aren't there for you to demo games.

76561198407601200 7. čvc. v 11.49

Dreadnaught původně napsal:
I really think it's unfair to have a hard 2 hour window on games that a single match can take 45+ min, especially when there's a lot of waiting in menus to find a match or, in my case, having to mess around building a deck in something like Broken Arrow. I played 2 matches and I'm at 4 hours. I absolutely hate the game and also feel mislead on the current state of it. There aren't even tooltips or descriptions for any button or icon. Cheating is rampant according to steam discussions, and there's a huge imbalance in the factions as it is, which I experienced immediately. I can't refund because I had to watch a video on how to build a deck while alt tabbed? Come on. 2 hours for an RTS is very little time to make an assessment.

I feel absolutely robbed.

You did not read reviews prior to purchasing and if so why still purchase?

Naposledy upravil The Living Tribunal; 7. čvc. v 11.49

Start_Running 7. čvc. v 11.50

Dreadnaught původně napsal:
Start_Running původně napsal:
SIngle Player exists.
You have enough time to try that.
The focus and selling point of the game is the multiplayer and the deck building. Don't respond if you don't know what you're talking about.

OPoint still stands. Just because the multiplayer is the key area of content for you doesn't mean its the only area and the single player in just about any RTS basically showcases the mechanics, and general strategic patterns of the game.

2 hours is more than enough time if you're actually doing it right.

#10

Dreadnaught (Zabanován) 7. čvc. v 11.51

The Living Tribunal původně napsal:
Dreadnaught původně napsal:
I really think it's unfair to have a hard 2 hour window on games that a single match can take 45+ min, especially when there's a lot of waiting in menus to find a match or, in my case, having to mess around building a deck in something like Broken Arrow. I played 2 matches and I'm at 4 hours. I absolutely hate the game and also feel mislead on the current state of it. There aren't even tooltips or descriptions for any button or icon. Cheating is rampant according to steam discussions, and there's a huge imbalance in the factions as it is, which I experienced immediately. I can't refund because I had to watch a video on how to build a deck while alt tabbed? Come on. 2 hours for an RTS is very little time to make an assessment.

I feel absolutely robbed.
You did not read reviews prior to purchasing and if so why?

Of course I did. Reviews have been good. Video has been good. Actually playing it felt quite different. It's hilarious how hostile and toxic this forum is, it's actually worse than any specific game's forum. Sorry that I'm not a professional refunder who knows how to "game the system" like you guys? Who has time for that, let alone to be upset about it

#11

Crazy Tiger 7. čvc. v 11.53

People are "professional refunders" because they know the policy and understand what a refund policy is actually for?

You can try a manual ticket and hope for the best, but it's entirely on you to be outside the 2 week/2 hour window.

The responsibility of purchases are yours. There is no satisfaction guarantee. Yes, that sometimes means you aren't happy with a purchase, but that's nobody elses problem.

Naposledy upravil Crazy Tiger; 7. čvc. v 11.53

#12

cSg|mc-Hotsauce 7. čvc. v 11.54

REVIEW TYPE
All (13,992)
Positive (9,912)
Negative (4,080)

Sounds not that great.

#13

Crazy Tiger 7. čvc. v 11.55

cSg|mc-Hotsauce původně napsal:
REVIEW TYPE
All (13,992)
Positive (9,912)
Negative (4,080)

Sounds not that great.

:nkCool:

One quick glance at the reviews shows all one needs to know.

#14

89volvowithlazers 7. čvc. v 12.16

this thread is why the US is in a hot mess makes no sense from jump street but op wants something suddenly a thread of nonsense is born. we all know the steam refund policy unless u willingly dont even look up the policy but we have forums idk man I think we are doomed

#15

< >

Zobrazeno 1–15 z 70 komentářů

Na stránku: 1530 50

Všechny diskuze > Fóra služby Steam > Steam Discussions > Detaily tématu

Datum zveřejnění: 7. čvc. v 11.29

Počet příspěvků: 70

Zahájit novou diskuzi